Hello @Mandeep,
welcome to the Polycom Community.
You can find these post's => here <= using the community search when using the keyword "consumer Skype".
The Polycom Trio, like the VVX as an example, is certified via 3PIP for Microsoft Skype for Business.
Calls to or from consumer Skype completely depend on Microsoft and 3PIP did not include the testing of this.
I suggest your work with Microsoft.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
----------------
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
