Hello @Bob Smith ,
welcome to the Polycom Community.
I am sorry that you believe we are wasting everybody's time but these fundamentals need to be provided.
As you can see from the lack of feedback users are either not interested in following this up or else.
Please work with your Polycom reseller as outlined already and quote EN-120530
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Hello @Bob Smith ,
you may misunderstanding this.
First of all Polycom passed the 3PIP certification with our Partner Microsoft so this must have been missed on one end or another.
As already provided we have this open on our end as EN-120530 but as far as I am aware there are no active cases logged against this.
Based on this the priority for a potential fix depends on multiple factors.
Opening a case will get you access to our support team which then can keep you up to date with the progress and potentially enable you access to the beta program.
In addition it allows Polycom to ensure that your installation actually uses the correct SKU or has the relevant licenses in place to be able to use the phone with Skype for Business.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services