• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi there,

 

I'm having a play around with auto-provisioning Polycom VVX devices as Lync common area phones (ie. meeting rooms). I have managed to configure a configuration file on the provisioning server that can automatically sign the device into Lync, but only with a username / password. I've used the configuration settings to achieve this:

 

<Auto-signon reg.1.auth.useLoginCredentials="0" reg.1.address="jfrost@contoso.com" reg.1.auth.domain="contoso" reg.1.auth.userId="jfrost" reg.1.auth.password="XXXXXX /> 

 

 

Question: Is it possible to automatically provision a VVX device such that it signs into Lync with phone number / PIN? Instead of with a username and password combination?

 

Regards, James.

4 REPLIES 4
HP Recommended

Hello James Frost, 


welcome back to the Polycom Community.

Please be aware of the following when utilizing UCS 4.1.0 or later:

The use of Polycom UC Software versions 4.1.X (“Software”) requires the purchase of a separate Software license for every device that will use the Software in a Lync environment. You may not install, access, or use the Software in a Lync environment on more devices than are listed on your license until additional licenses have been purchased and authorized by Polycom. These licenses should be purchased from the same company from which you purchased the devices. You may operate devices against a Lync server for trial purposes for up to 30 days without purchasing a license. Use of the Software is subject to the terms and conditions of the End User License Agreement.

Polycom reserves the right to audit your deployment to verify that you have sufficient licenses to match the number of devices being used.

Information in regards of License Part Numbers can be found here

To my knowledge PIN and Extension Login is not supported as a configurable parameter.

 

You can use the Web Interface to sign in via PIN using the latest UCS 5.1.1 release.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hmm OK, I hope this changes in a future release.

 

I was hoping to have a fully automated sign-in scenario without requiring manual intervention (either on the device or via a web page). Phone / PIN is normally preferred by the security folks over username / password.

 

Thanks for taking the time to respond.

HP Recommended

Hello James Frost, 

to my knowledge this will not change in the future as it is a requirement by our Partner Microsoft in order to pass the 3PIP certification.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi,

 

I have got this working on 5.5 like this:

<reg.1.auth
  reg.1.auth.usePinCredentials="1"
  reg.1.auth.useLoginCredentials="0"
  reg.1.extension="<the Extension>"
  reg.1.pin="<The PIN>"  />

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.