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Polycom VVX601 - QOS settings being overwritten

Stew
Occasional Advisor

Polycom VVX601 - QOS settings being overwritten

How do you set the QOS value of skype for business calls? We have a setting on our provisioning server which appears to be getting overwritten.

 

lync.qos.dscpVoice="46" is set on our provisioning server, however after the phone has connected to SFB we can see it's been chaged back to 40. Quite why the default would be 40 for voice, I have no idea, but how do we fix this?

 

The phone shows this under Diagnostics > SFB Status > Miscellaneous Info:

 

CAC Status Disabled

DSCP Voice 40

 

Is this a setting which needs to be made in SFB (Powershell?) some how?

 

Cheers,

 

Stew

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom VVX601 - QOS settings being overwritten

Hello Stew,

welcome to the Polycom Community.

 

Office365 and Skype for Business can inbound provision certain settings.

 

This is controlled via the server management shell.

 

You can prevent this on the phone via this configration parameter:

 

lync.provisionDeviceParams.enabled="0"


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Stew
Occasional Advisor

Re: Polycom VVX601 - QOS settings being overwritten

Hello, 

 

Thanks for your promt reply. We've just applied this and it doesn't seem to have made too much difference (yet).

 

Reading about that setting, doesn't it just affect the following:

 

  • EnableDeviceUpdate
  • IPPhoneAdminPasswd
  • LocalProvisioningServerAddress
  • LocalProvisioningServerUser
  • LocalProvisioningServerPassword
  • LocalProvisioningServerType

Doesn't explicitely mention the DSCP setting I mentioned.

 

Cheers, 

 

Stew

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom VVX601 - QOS settings being overwritten

Hello Stew,

I believe it ignores this at present even with this parameter.

 

Looking at some internal documentation try and change the Value via the Web Interface itself

 

Settings > Network > QoS

 

I would raise a ticket on this.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. This may not be who you purchased the Polycom device from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4