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Polycom vvx 500 Questions with Skype for Business

Occasional Contributor

Polycom vvx 500 Questions with Skype for Business

We are starting to replace our old Lync Phone edition phones with vvx500 phones running

We would like to be able to display the users DID as well as their name just like the old Lync phone edition. Is this possible.  We did find the article that shows how to change the name by using the reg.1.useTelUriAsLineLabel option but this only shows the extension number and not the full DID.


Is it possible for user contact picture from AD to display for incoming and ongoing call?


Is there are way to enable a soft key or screen option to send an incoming call directly to voicemail.


Is there a way for the phone to search the Lync directory as you dial like Lync phone edition does?

Message 1 of 3
Polycom Employee & Community Manager

Re: Polycom vvx 500 Questions with Skype for Business

Hello Tkrebs,

welcome to the Polycom Community.


  1. Not at present. Please work with a Polycom SE or a Reseller to get access to our BETA program

  2. No

  3. The Skype for Business Support Page => here <= does contain the User guide.This explains as an example how o reject a call to voice mail.

  4. The same as the above. It explains how to Search from the Directory

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Contributor

Re: Polycom vvx 500 Questions with Skype for Business

I know you can click the icon for directory or go into search.  What I am looking for is when start typing a number it goes to search or directory vs dialer/dialpad.

Message 3 of 3