We are a small business with a single phone. We purchased a new VVX401 that I configured using BToE. Works fine, but I need to prepend an area code to all numbers dialed without one. Is there a way to do this from the phone interface? All questions/responses for this question involve adding specific codes to what appears to be some sort of management software. My phone came with no instructions other than connection diagrams, so I am not exactly sure what to do. It seems like something I could just find in the phone OS.
If I need the software to make this change, can I run it on a laptop and connect it to the phone only when a change is needed?
I would recommend to work with whoever sold you this service and the phone. Usually the Skype for Business Server can do this.
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Polycom Global Services
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's