friends gave me the phone but I can’t connect it correctly. CX3000 - connected via Ethernet (working, as powered via Ethernet!), but when it loads shows as Network cable was not detected (despite being powered via that very same cable).
Normal troubleshooting - replaced cables, tried other phones in same socket, tried phone in another socket. Only thing that doesn't work is the phone...
If this still fails, and you are sure the network connection is working we must assume it is defective. Only an RMA can be used to get a unit repaired.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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