Plantronics + Polycom. Now together as Poly Logo

Quality of Service for VVX500/600 Phone Calls

SOLVED
Advisor

Quality of Service for VVX500/600 Phone Calls

Hello,

I'm looking to apply QOS to all our Polycom VVX500/600 handsets via required static/dynamic port range that Skype for Business and/or Polycoms use during a standard phone call.

 

What would the necessary port ranges/static ports I would need to tag in order to be successful in applying QOS to our voip phone calls?

 

Thanks,

Jon

Message 1 of 2
1 ACCEPTED SOLUTION

Accepted Solutions
Polycom Employee & Community Manager

Re: Quality of Service for VVX500/600 Phone Calls

Hello Jon,

 

A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".

 

If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.

 

Could you therefore kindly go over them and mark or answer as appropriate ?

 

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. 

RecentlyAnswered.PNG

 

For your new question the VVX / Trio Web Interface show:

 

Settings > Network > QoS

 

This allows you to automatically tag all voice or video traffic accordingly. You can also set the DSCP values.

 

In addition I suggest to check UC Admin Guide Configuring Features for Skype for Business 5.5.1 as this describes  as an example "Setting QoE Parameters on the Skype for Business Server"

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Polycom Employee & Community Manager

Re: Quality of Service for VVX500/600 Phone Calls

Hello Jon,

 

A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".

 

If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.

 

Could you therefore kindly go over them and mark or answer as appropriate ?

 

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. 

RecentlyAnswered.PNG

 

For your new question the VVX / Trio Web Interface show:

 

Settings > Network > QoS

 

This allows you to automatically tag all voice or video traffic accordingly. You can also set the DSCP values.

 

In addition I suggest to check UC Admin Guide Configuring Features for Skype for Business 5.5.1 as this describes  as an example "Setting QoE Parameters on the Skype for Business Server"

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2