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Questions abut RealPresence Trio

Occasional Contributor

Questions abut RealPresence Trio

Our customer recently purchased a Polycom Trio phone which has a full SfB client including Calendar - the idea being that you can invite it to meetings.


We Also have our meeting rooms setup in Exchange as Room mailboxes so the Room Finder function can be used.


My question is - can a Room mailbox in Exchange also have a SfB account ? Ideally when they select the room that should automatically add the meeting to the calendar on the phone.

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Polycom Employee & Community Manager

Re: Questions abut RealPresence Trio

Hello Junming,

welcome to the Polycom Community.

Yes you would set this up as a room account so you can book the account. Have a look => here <= from Page 38 onwards.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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