• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Dear,

 

Is Real Presence Trio 8800 with Skype for Bussiness system is compatible to make a video conferencing connection with Polycom Group 310 or 700 model equipment or similar?

 

Version software Real Presence Trio: 5.4.5.9188

 

Att.,

Fernando

4 REPLIES 4
HP Recommended

Hello Fernando,


welcome to the Polycom Community.

The RealPresence Trio 8800 registered to a LYNC or Skype for Business server can make and receive calls to and from a Polycom GroupSeries registered to the same.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello Steffen,

 

Thank you for your feedback.

 

But I would like to know if the connection of the Trio 8800 to Polycom GroupSeries can only be done between devices in the same company network, or is it possible to connect to external clients?

 

Best regards,

Fernando

HP Recommended

Hello Fernando,


The devices allow the same or similar kind of communication which you would expect of a Skype for Business client on a device.

 

They are able to make and receive calls with federated clients.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello Steffen,

 

Can you tell me what configuration has to be performed on the Real Presence Trio 8800 so that it is possible to make an audio and video connection with a GroupSeries video conferencing device via SIP or IP?

 

Note: The GroupSeries device does not have the license to connect to Skype for Business.

 

Regards,
Fernando

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.