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- Re: RealPresence Trio: Provision to login to SfB AND Exchang...
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11-21-2016 06:31 AM
Hi,
I've spend a couple of hours trying to get our RealPresence Trios (10 pieces) to automatically get the username and password (user credentials, not pin authentication) from the provisioning server and then use those user credentials to login to Skype For Business and Exchange (O365). We're using the newest Firmware 5.4.4AA
This has been working automatically when the credentials are entered via the Web interface. Via the Web Interface, I go to Settings -> Lync Sign In, choose "User Credentials", enter the email address as "Sign-In Address" and "User", enter the password, click on "Sign In" and I'm done. The phone logs into Lync and Exchange, can make/receive calls und displays new appointments.
I see from the pushed config that my changes via the web interface set the following values on the phone:
reg.1.auth.useLoginCredentials="1" reg.1.auth.loginCredentialType="usernameAndPassword" reg.1.address="room302@contoso.com"
I assume that the phone does not push back the reg.1.auth.password for security reasons, but couldn't find a confirmation for that in the Admin Guide.
When I provide this exact same config (inclusing reg.1.auth.password) via the Provisioning Server, the phone does not log in to Lync or Exchange. When I use useLoginCredentials="0", the trio logs into Lync but not into Exchange - it says "EWS not deployed" under Diagnostics -> Lync Status -> Exchange Client.
I've also tried to configure the username and password via options device.logincred.user and device.logincred.password, as these are shown to be the values used when selecting the login fileds in the web client. However, that also doesn't work
Any ideas how to get this to work?
Solved! Go to Solution.
Accepted Solutions
11-21-2016 06:53 AM
Hello final,
welcome back to the Polycom Community.
Please use this details and replace the relevant parts with your credentials:
<test reg.1.auth.password="MyPassword" reg.1.address="steff-vvx2@t2voice.co.uk" reg.1.auth.userId="steff-vvx2" reg.1.auth.domain="voice" reg.1.auth.useLoginCredentials="0" device.set="1" device.logincred.user.set="1" device.logincred.user="steff-vvx2" device.logincred.password.set="1" device.logincred.password="MyPassword" device.logincred.domain.set="1" device.logincred.domain="voice" />
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-21-2016 06:53 AM
Hello final,
welcome back to the Polycom Community.
Please use this details and replace the relevant parts with your credentials:
<test reg.1.auth.password="MyPassword" reg.1.address="steff-vvx2@t2voice.co.uk" reg.1.auth.userId="steff-vvx2" reg.1.auth.domain="voice" reg.1.auth.useLoginCredentials="0" device.set="1" device.logincred.user.set="1" device.logincred.user="steff-vvx2" device.logincred.password.set="1" device.logincred.password="MyPassword" device.logincred.domain.set="1" device.logincred.domain="voice" />
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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