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RealPressence Trio 8800 SIP and Skype for Business Simultaneous

SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎02-13-2017 06:52 AM
‎02-13-2017 06:52 AM

Re: RealPressence Trio 8800 SIP and Skype for Business Simultaneous

Hello Heartlion,

I am still waiting for you organisations and your own details.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 11 of 14
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tobias
Occasional Visitor
‎04-03-2017 03:44 AM
‎04-03-2017 03:44 AM

Re: RealPressence Trio 8800 SIP and Skype for Business Simultaneous

Hello,

 

has there been any update on this? Our company has bought a Trio 8800 for one of conference rooms after we made the switch to Skype for Business. However there have been numerous complaints by staff members that it does not provide the SIP functionality (while in S4B mode) the phones in our other rooms have.

 

I'd like to know if this is on the roadmap for future development or if we need to look for a new solution.

Message 12 of 14
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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎04-03-2017 03:48 AM
‎04-03-2017 03:48 AM

Re: RealPressence Trio 8800 SIP and Skype for Business Simultaneous

Hello Tobias,

welcome to the Polycom Community.

Have a look => here <= as we now support as of UC Software 5.4.5.9111

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 13 of 14
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tobias
Occasional Visitor
‎04-12-2017 06:17 AM
‎04-12-2017 06:17 AM

Re: RealPressence Trio 8800 SIP and Skype for Business Simultaneous

Thank you for this update, this is exactly what we (and probably many others) were looking for!

Message 14 of 14
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