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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

We are using VVX601 phones and software 5.4.5.6770 on Skype for Business Cloud PBX.  When the phone is ringing, there is an on-screen "reject" button that sends the call to voicemail.  However, if a person has setup a delegate and is simultaneously ringing to that delegate, this on-screen "reject" button turns into "dismiss", which causes the call to continue ringing to the delegate, and therefore the delegate has to handle the call.  Is there a way to force "reject" functionality?

 

Thanks

1 REPLY 1
HP Recommended

Hello tjcornish,

welcome to the Polycom Community.

 

The VoIP FAQ contains this:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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