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Remote Web Sign In through Poly Web Configuration Utility

SOLVED
rgsteele
Valued Contributor

Remote Web Sign In through Poly Web Configuration Utility

In version 5.9.4 of the Poly UC Software, the ability to perform a remote Web Sign In through the Poly Web Configuration Utility was added, as shown in the release notes. If I downgrade one of our VVX 411 devices to that software version, I can confirm the feature is there and works as expected. However, with version 6.3.1, the "Web Sign In" no longer appears in the "Authentication type" drop-down under Settings > Skype for Business Sign In.

 

Was this feature removed, or is there something I need to do to re-enable it on newer software versions?

 

Message 1 of 4
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Remote Web Sign In through Poly Web Configuration Utility

Hello @rgsteele ,

 

This may be on purpose. Please try to add:

<web feature.remoteWebSignIn.enabled ="1"/>

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Remote Web Sign In through Poly Web Configuration Utility

Hello @rgsteele ,

 

Welcome back to the Poly Community.

I can replicate this and have opened an internal ticket as the Phone UI has the option but the Web does not. This is for both 6.3.0 and 6.3.1

 

Whilst 6.3.x is not an official Microsoft Build I am unsure if we will address this. If this is important for you and you need to be on 6.3.x for another reason please work with a Poly reseller to get this into support.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Remote Web Sign In through Poly Web Configuration Utility

Hello @rgsteele ,

 

This may be on purpose. Please try to add:

<web feature.remoteWebSignIn.enabled ="1"/>

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 4
rgsteele
Valued Contributor

Re: Remote Web Sign In through Poly Web Configuration Utility

That fixed it, thanks!

 

Interestingly, the only mention of that parameter I can find is in the 5.9.4 release notes, which say that the default value is 1 (Enabled), but that default appears to have changed.

Message 4 of 4