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S4B Team call group/Polycom VVX 601 issue

VVXUSR
Occasional Visitor
‎04-06-2017 03:51 AM
‎04-06-2017 03:51 AM

S4B Team call group/Polycom VVX 601 issue

Hello there, I have Skype for Business team call groups in large offices and all users have set no ringtone for the team call group in the Skype client. But when a call comes in for the team call group all phones (Polycom VVX 601) start ringing. Is there a way to configure the Polycom VVX 601 not to ring when a call comes in for the team call group? I mean this is a very essential feature since it is very annoying when 20 phones ring simultanously.

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎04-10-2017 05:44 AM
‎04-10-2017 05:44 AM

Re: S4B Team call group/Polycom VVX 601 issue

@VVXUSR

 

I already replied via an Email. This is currently an enhancement request

 

Replied via a mobile device

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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