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Setup of SfB/Teams in generic base profile possible?

Occasional Visitor

Setup of SfB/Teams in generic base profile possible?

I have a VVX 311 phone that I currently use standalone for SIP (in "Generic" base profile) for home business purposes.  I also work for a firm that uses MS Teams, and I use that separately through my work computer to make work calls, etc.


I'd like to use my VVX phone to both make calls on my existing SIP line as well as through my work computer (i.e., possibly using BToE), but I gather that if I switch the phone to SfB base profile, then there is no way to keep the SIP line.


Is there some way to get the phone to work with SfB/Teams without the switch to the SfB base profile, allowing me to keep the SIP line?  I need only basic SfB support: starting/receiving/ending calls and dialling.  I don't need presence info, etc., on the phone. 


Note that I only need to dial out on the SIP line.  I can just forward to my SfB number for incoming calls on the SIP number (if that somehow helps...)


Phone is running latest UC software version:


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Polycom Employee & Community Manager

Re: Setup of SfB/Teams in generic base profile possible?

Hello @David~G ,


Welcome to the Poly Community.

When you use the non-Skype SKU of the product and want to use Skype you must purchase this:




Then simply follow this:


Jan 25, 2016 Question: How many Lines can I register using Poly phones with Skype for Business server?

Resolution: UC Software 5.8.0 for VVX phones and UC Software 5.5.2 for Poly Trio added the Hybrid registration feature. Details are in the Admin Guide or => here <= up to 3 different lines. The first one must be Skype for Business / Office 365


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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