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Skype Mode - but MWI from external voicemail

Gabbay
Occasional Visitor
‎08-28-2018 02:38 AM
‎08-28-2018 02:38 AM

Skype Mode - but MWI from external voicemail

Hi,

Is it possible to use Polycom Skype phone with non Exchange voice mail (use some other 3rd party VoiceMail)

We wish that the polycom will Subscribe for MWI to the 3rd party voice mail

I tried to change the message center Subscription Address but didn't see any message send to this IP.

We use VVX500 for the test with version 5.8.0.12848.

 

Is it possible to turn on/off the MWI via REST API?

Thanks

Erez

 

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎08-28-2018 09:12 AM
‎08-28-2018 09:12 AM

Re: Skype Mode - but MWI from external voicemail

Hello @Gabbay,

welcome to the Polycom Community.

 

To my knowledge this would not be a supported scenario.

The community's VoIP FAQ contains this post here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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