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Skype Mode - but MWI from external voicemail

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Skype Mode - but MWI from external voicemail


Is it possible to use Polycom Skype phone with non Exchange voice mail (use some other 3rd party VoiceMail)

We wish that the polycom will Subscribe for MWI to the 3rd party voice mail

I tried to change the message center Subscription Address but didn't see any message send to this IP.

We use VVX500 for the test with version


Is it possible to turn on/off the MWI via REST API?




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Polycom Employee & Community Manager

Re: Skype Mode - but MWI from external voicemail

Hello @Gabbay,

welcome to the Polycom Community.


To my knowledge this would not be a supported scenario.

The community's VoIP FAQ contains this post here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2