Re: Skype & Silk Codec

semenko · ‎12-01-2017

Has anyone tried out the (experimental) SILK codec in the Polycom Trio (software 5.5.2)?

Does the SILK codec work with calls using Skype for Business Online / "Microsoft Calling Plan"? (We've only been able to get S4B Online to use the G.711 codec, unfortunately.)

We're hoping this will come to the VVX 501/601 series phones soon!

Karthik Sivaram · ‎12-04-2017

hi Semenko,

As the name says it - "Experimental" .Not all features are likely to work or tested with this audio codec. The SILK codec is disabled by default on the Trio . You can read more about it on Pg 10 of the firmware 5.5.2AC release notes .

http://support.polycom.com/content/dam/polycom-support/products/Voice/realpresence_trio/release-note...

The official supported codec list for the Trio as per the datasheet is G.711 (A-law and μ-law) & G.722 :

http://www.polycom.co.in/content/dam/polycom/common/documents/data-sheets/realpresence-trio-data-she...

Hope this Helps!

Regards,
Karthik Sivaram

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SteffenBaierUK · ‎12-21-2017

Hello all,

The Silk codec is now supported on the Trio running UC Software 5.5.3 and compatible VVX phones running software 5.7.0.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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