[Software] CCX 500 & CCX 600 5.9.13.0306 and CCX 4...

SteffenBaierUK · ‎05-18-2020

Hello all,

we have just released the 5.9.13.0306 software for the CCX 500 and CCX 600 >here< and for the CCX400 1.0.1.0054

NOTE: You'll need to sign the user out and back in after the update completes to see the new features (not just power cycle, actually Sign Out and Sign back in)!

New Features as documented >here< are:

Favourites (speed dial) added to Calls
New settings support on Teams phones for:

Custom ringtone

Manage Delegates

Auto-dial for extension dialling
Device management updates to support device categorization in Teams Admin Center
Bug fixes to the Teams application and the Company Portal application

Version: 1449/1.0.94.2020040801
Calling Version: 2020.10.01.1
Admin Agent Version: 1.0.0202004080400
Company Portal Version: 5.0.4715.0
Partner Agent Version: 1.0.15

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

[Software] CCX 500 & CCX 600 5.9.13.0306 and CCX 400 1.0.1.0054

[Software] CCX 500 & CCX 600 5.9.13.0306 and CCX 400 1.0.1.0054