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[Software] Polycom® EagleEye™ MSR Camera Version 1.1.0

Polycom Employee & Community Manager

[Software] Polycom® EagleEye™ MSR Camera Version 1.1.0

The Polycom® EagleEye MSR Camera provides a best-in-class video collaboration experience for the Polycom® MSR Series solution and other Microsoft®-certified Skype for Business room systems. The camera features 12x optical zoom with pan and tilt capabilities suitable for medium and large meeting spaces.

The EagleEye MSR Camera version 1.1.0, released December 2017, provides the following  features:


  • UVC 1.5 support for the MSR camera
  • USB connection to the Polycom® Trio Visual+ accessory
  • H.264/AVC (baseline and high profile) and X-H.264UC (Skype for Business) support
  • One software update for MSR Series solutions and Trio systems


The following table provides interoperability information for using the EagleEye MSR Camera.


Category Description
Operating System Windows 10
Software Update Camera software upgrades through Windows Update are only supported with the 64-bit version of Windows 10.
Products Polycom® MSR Dock version 0.24
Trio 8800 system version 5.5.3
Peripherals Icron USB 2.0 Ranger® 2311 and 2304 USB extenders (for the MSR Series solution only)


Details and software can be found => here <=

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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