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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Could it be that the software has not yet be copied to downloads.polycom.com?

 

0330143643|copy |*|00|Server 'downloads.polycom.com' said 'voice/software/3111-65290-001.sip.ld' is not present
0330143643|cfg |*|00|Prov|Starting to update voice/software/sip.ld
0330143643|copy |*|00|Server 'downloads.polycom.com' said 'voice/software/sip.ld' is not present

1 REPLY 1
HP Recommended

Hello James,

It should all be ready but you can also simply download the software from the support page and unzip it to your local provisioning server rather than updating via the Web Interface.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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