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[Software] Trio UC Software released

Polycom Employee & Community Manager

[Software] Trio UC Software released

Hello all,


we just released the Trio UC Software


Microsoft has announced changes related to the Microsoft Online device registration requirement. These changes affect Polycom Trio 8800 systems registered for Skype for Business accounts. Before upgrading your Microsoft environment Polycom Trio 8800 system to version 5.9.1 Rev AA or later, see the Technical Advisory for specific changes and actions required.


Link to the previous Rev AA => here <=


What’s GA In this Release?


  • Trio 8300 support (A Poly Trio 8300 platform-specific Trio 5.9.1AA SW image will be made available when the phone starts shipping)
    Trio 8300 Software Provisioning



    Trio 8300

    Trio 8500

    Trio 8800

    Room size

    Small, 2-5 ppl

    Medium, 6-8 ppl

    Large, 8+ ppl

    Mic pickup range

    3.7m / 12'

    4.2m / 14'

    6.1m / 20'

    Frequency response




    USB and Bluetooth®

    1x Type A USB

    1x Micro USB

    Bluetooth 5.0

    1x Type A USB

    1x Micro USB

    Bluetooth 4.0

    1x Type A USB

    1x Micro USB

    Bluetooth 4.0/NFC





    Secure Wi-Fi network connectivity for audio conferencing




    Bass port for richer audio




    Video conferencing and content sharing




  • Poly UX Update
  • Microsoft Teams Updates
  • Microsoft Skype for Business Updates
  • Zoom Updates
  • H.323/H.239 (no FW/NAT traversal support!)
  • IP Daisy-Chaining (up to 4 Trio 8800/8500!)
  • EagleEye Cube USB Update
    (EagleEye Cube USB support requires Trio Visual+ Hardware Revision C or newer)
  • Amazon Alexa for Business Update


With this release, we introduce the new Poly Trio 8300




  • Trio Family ID and Trio Family UC Software
  • 3.5” Backlit Monochrome Display w/ Keypad
  • openSIP, WiFi, USB and Bluetooth
  • Optional Expansion Microphone support (wired)
  • HD Voice – up to 14kHz, Polycom NoiseBlock™
  • 10/100/1000 PoE and Wi-Fi (2.4 and 5GHz)
  • Calendar-based click-to-join
  • Optional Trio Visual+ support with EagleEye Mini and Cube USB (openSIP/H.264 and H.323)
  • Supported provisioning methods include PDMS-SP, PDMS-E and RPRM


Poly Trio UC Software =>here<=

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's