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[Software] Trio UC Software 5.9.1 camera USB passthrough issue

Polycom Employee & Community Manager

Re: [Software] Trio UC Software 5.9.1 camera USB passthrough issue

Hello @Gerry 862 ,


Sandbox means no support from Polycom.


We cannot support this via the Medium of a community forum. Other users can try and help or you will have to wait until we add this into an official release.


Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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