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Suppress warning light

Big Mess
Occasional Visitor

Suppress warning light

Is there a way to suppress the annoying flashing red triangle without using a provisioning server?  I don't want it to ever show up again if there is a trivial issue with the phone.  


It's an absolutely terrible "feature" to have a flashing red warning light on a phone especially for something trivial like "defeault admin password".  When you have multiple users acessing a phone and they see a red warning light, they are going to get anxious to remove the annoying FLASHING red light.  A phone user doesn't need to know that kind of information.





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Polycom Employee & Community Manager

Re: Suppress warning light

Hello Big Mess,

welcome to the Polycom Community.


Apart from using the default admin password being a high security risk we have been asked by our Partner Microsoft to add this information so users are aware and change this to something more secure matching their organisations security policy.


The easiest way for you is to simply change this security risk locally and the message will disappear.

In addition the community's Skype FAQ contains this post here:

Jul 11, 2014 Question: What is the warning indication / triangle that shows on the phone since UCS 5.1.1?

Resolution: Please check => here <=

I added a configuration file which you can import.


The relevant parameter is described in detail in the Admin Guide.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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