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TFTP Provisioning for multiple phone models

SOLVED
Shankar.p
Occasional Contributor

TFTP Provisioning for multiple phone models

Hi there, would like to check on the configuration requirement for hosting multiple FW files on the same tftp server.

Our environment has VVX600 and Trio 8800 Phones. 

Which config files needs to be edited so that the respective phones will pick their FW? Thanks

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1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: TFTP Provisioning for multiple phone models

Hello Shankar.p,

You simply download the "normal" Phone build and unzip it all into a directory. You then download the Trio build and unzip only the 3111-65290-001.sip.ld and place this into the directory.

 

Everything else stays as it should.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: TFTP Provisioning for multiple phone models

Hello Shankar.p,

You simply download the "normal" Phone build and unzip it all into a directory. You then download the Trio build and unzip only the 3111-65290-001.sip.ld and place this into the directory.

 

Everything else stays as it should.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
Shankar.p
Occasional Contributor

Re: TFTP Provisioning for multiple phone models

Hi, noticed the file "3111-65290-001.sip.ld" size is 250+MB. Is there a split firmware version ?

For the vvx600 we could not use the combined version and ended up using split version.

Please note that we are using TFTP. Thanks

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: TFTP Provisioning for multiple phone models

Hello Shankar.p,

Yes the Trio firmware is 250MB and it is one file. That is how large it is.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4