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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi there, would like to check on the configuration requirement for hosting multiple FW files on the same tftp server.

Our environment has VVX600 and Trio 8800 Phones. 

Which config files needs to be edited so that the respective phones will pick their FW? Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Shankar.p,

You simply download the "normal" Phone build and unzip it all into a directory. You then download the Trio build and unzip only the 3111-65290-001.sip.ld and place this into the directory.

 

Everything else stays as it should.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello Shankar.p,

You simply download the "normal" Phone build and unzip it all into a directory. You then download the Trio build and unzip only the 3111-65290-001.sip.ld and place this into the directory.

 

Everything else stays as it should.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi, noticed the file "3111-65290-001.sip.ld" size is 250+MB. Is there a split firmware version ?

For the vvx600 we could not use the combined version and ended up using split version.

Please note that we are using TFTP. Thanks

HP Recommended

Hello Shankar.p,

Yes the Trio firmware is 250MB and it is one file. That is how large it is.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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