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TRIO 8800 - Exchange Connection Failure - UC Software 5.4.5.9111

philliplyle
Regular Advisor

Re: TRIO 8800 - Exchange Connection Failure - UC Software 5.4.5.9111

I was told yesterday that there is finally a hotfix in development and that they hope to have the ETA on it next week.   I am running a development build on my phone, and it's been stable.

 

Message 11 of 16
Peter J
Visitor

Re: TRIO 8800 - Exchange Connection Failure - UC Software 5.4.5.9111

Release 5.4.5.9658 became available last week which I installed late last week. It seems to have addressed the issue. In prior releases the calendar feature would have failed within hours typically within the day of the unit being restarted. It's been running now for 4 days and all seems well.

 

Peter

 

Message 12 of 16
Sean.Stanley66
Regular Advisor

Re: TRIO 8800 - Exchange Connection Failure - UC Software 5.4.5.9111

Thank you, I think we are working together without really knowing it.

 

Support mentioned the same thing to me, they are getting better logs from you than me, but my TRIO has been stable as well running the dev build.

 

Sean

Message 13 of 16
philliplyle
Regular Advisor

Re: TRIO 8800 - Exchange Connection Failure - UC Software 5.4.5.9111

I received hotfix production build 5.4.5.9666 today and was told that this had all of the issues addressed.     I've loaded it on one phone already.

 

Phillip

 

Message 14 of 16
Sean.Stanley66
Regular Advisor

Re: TRIO 8800 - Exchange Connection Failure - UC Software 5.4.5.9111

Same here.

 

I'll test on one phone for a bit and report back any issues.

 

FYI, I tested beta 5.5.2 and the calendar dropped after a day so I've been asked to open a ticket through the Beta Portal.

Message 15 of 16
Peter J
Visitor

Re: TRIO 8800 - Exchange Connection Failure - UC Software 5.4.5.9111

I've been running 5.4.5.9658 for a few weeks now and although it certainly seems to be more stable in maintaining connectivity with O365 it does tend to drop after a few days or about a week. Anyone else having this experience?

 

Peter

Message 16 of 16