• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi

We have deployed SFB using our Polycom VVX500 phones and most of the features are working without issue. There only a couple of problems that we need help with please:

- when you trying to transfer a call to a user's VM, the forward button only shows contact list and once you click on a contact name, the call is sent to the user's line. How do we forward calls to someone's VM directely?

 

- in the directory, there are 3 lists that are confusing: 1- contact directory, 2- lync 3- Contacts. Can you please clear out the differences if any.

Thanks

 

1 REPLY 1
HP Recommended

3 months and no answer!!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.