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Trio 8300 - How to sign into O365 / Skype for Business

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Occasional Visitor

Trio 8300 - How to sign into O365 / Skype for Business

Hey Team!

 

So we have an 8500 and it's working fine - however, we're trying to setup a Trio 8300, and we're unable to set it up with Skype for Business / Teams. 

 

I can't find any guides or really any posts about this. Can someone point me in the right direction?

 

Normally, I'll hit the web interface, set the base profile to Skype for Business, than it's ezpz on the setup. However, the web interface seems to be missing the base profile drop down. 

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Trio 8300 - How to sign into O365 / Skype for Business

Hello @cwilliams03srt4 

 

the Trio 8300 is openSIP only. No Teams or Skype for Business.

 

Best regards

 

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Visitor

Re: Trio 8300 - How to sign into O365 / Skype for Business

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Trio 8300 - How to sign into O365 / Skype for Business

Hello @cwilliams03srt4 

 

could you kindly point me to the section where it states the Trio 8300 is compatible with Skype for Business and/or Teams so I can make our marketing team aware?

 

The Community FAQ is pretty clear hopefully:

 

Dec 6, 2011 Question: What Phone Models support the LYNC 2010, LYNC 2013, Microsoft Office365, Skype for Business Online or Teams?

Resolution: Please check => here <=

 

or

 

April 16. 2019 Question: What Poly Phones support Microsoft Teams?

Resolution: Please check => here <=

 

Best regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4