-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Phones
- UC Platforms
- Re: Trio 8500 O365 Room device Calendar not working
Create an account on the HP Community to personalize your profile and ask a question
07-25-2019 09:14 AM
We have configured a Trio 8500 as room device in O365. it is not getting the calendar for the room device I am using the latest firmware
UC Software Version 5.9.0.11421
I have already tried by adding the auto-discover pointing to outlook.office365.com/EWS/Exchange.asmx (without https if we add https it keeps asking for sign out and sign to the account )
Added the Polycom devices in Azure as enterprise application
725154024|pgui |4|00|Re-syncing calendar events 0725154024|pgui |4|00|Re-syncing calendar events 0725154024|pgui |4|00|CSoapTransaction::onFinished() called for old reply 0725154024|pgui |4|00|onNetworkError: error occurred 301 0725154024|pgui |4|00|onNetworkError: retrying the subscription in 120000 0725154104|nisvc|2|00|Request(-1)nisvc,(3)ServiceTimerMsgKey,(-1),(-1),(Expiry,TransactionId,Time,Type):(-1,-1,1564065664,0)IndicationLevel:(200) 0725154104|nisvc|2|00|TimerId:(WPADStateMachineModule,CbData,ModuleP,MMS,State),(0x4d7db00,0x4d2f538,120000,4) 0725154104|nisvc|2|00|<SM>(301)WPADStateMachineModule(0x4d7db00):Ctx((654),(2),Ticks(0)) 0725154104|nisvc|2|00|S/E(sSWPADRetry,),rO(3) 0725154104|nisvc|2|00|<\SM>(301)WPADStateMachineModule(0x4d7db00):Ctx((645),(1)kBaseEventInit,Ticks(0)) 0725154104|nisvc|2|00|<SM>(301)WPADStateMachineModule(0x4d7db00):Ctx((645),(1)kBaseEventInit,Ticks(0)) 0725154104|nisvc|2|00|S/E(sSWPADMode,kBaseEventInit),rO(1552) 0725154104|nisvc|2|00|<\SM>(301)WPADStateMachineModule(0x4d7db00):Ctx((646),(1)kBaseEventInit,Ticks(0)) 0725154104|nisvc|2|00|<SM>(301)WPADStateMachineModule(0x4d7db00):Ctx((646),(1)kBaseEventInit,Ticks(0)) 0725154104|nisvc|2|00|S/E(sSWPADConfigDiscovery,kBaseEventInit),rO(4) 0725154104|nisvc|2|00|<\SM>(301)WPADStateMachineModule(0x4d7db00):Ctx((645),(1)kBaseEventInit,Ticks(0)) 0725154104|nisvc|2|00|<SM>(301)WPADStateMachineModule(0x4d7db00):Ctx((645),(1)kBaseEventInit,Ticks(0)) 0725154104|nisvc|2|00|S/E(sSWPADMode,kBaseEventInit),rO(1553) 0725154104|nisvc|2|00|<\SM>(301)WPADStateMachineModule(0x4d7db00):Ctx((647),(1)kBaseEventInit,Ticks(0)) 0725154104|nisvc|2|00|<SM>(301)WPADStateMachineModule(0x4d7db00):Ctx((647),(1)kBaseEventInit,Ticks(0))
Solved! Go to Solution.
Accepted Solutions
07-28-2019 01:57 AM
Hello @Jijos ,
The only workaround would be to disable OAuth 2.0
I suggest you get this into support as we plan a new build by the end of August but we cannot discuss unreleased software and features within the community.
In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.
End Customers are usually unable to open a ticket directly with Poly support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-25-2019 11:41 AM
Hello @Jijos ,
welcome to the Poly Community.
Please ensure you always check the FAQ's and/or utilize the community search before posting any
new topics or follow up posts.
Jan 17, 2017 Question:How can I troubleshoot simple Skype for Business, LYNC or Office365 issues?
Resolution: Have a look => here <=
We do not support OAuth 2 as of yet.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-28-2019 12:16 AM
Thanks SteffenBaierUK for the warm welcome and support.
is there any workaround for the OAuth 2 O365 customers? we have only issues with the calendar/Meeting option we have ordered another 12 Trio 8800 devices loved to get that fixed.
Thanks,
Jijos
07-28-2019 01:57 AM
Hello @Jijos ,
The only workaround would be to disable OAuth 2.0
I suggest you get this into support as we plan a new build by the end of August but we cannot discuss unreleased software and features within the community.
In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.
End Customers are usually unable to open a ticket directly with Poly support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Didn't find what you were looking for? Ask the community