• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello !

I'm french, thanks for your indulgence with my english 🙂

In my company, we've got many Trio Visual + 8500 Skype, but we would like to know if it's possible to use these material with Teams (all the fonctionalities : Voice, video and the screen sharing)

the software version is : 5.9.1.11135.

Thanks a lot for yours many answers

Céline

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @celine ,

 

Welcome to the Poly Community.

From our Skype for Business FAQ:

 

July 19. 2019 Question: Can a Poly Trio support Microsoft Teams or Zoom at the same time as Skype for Business or openSIP?

Resolution: If the Poly Trio is running the native Teams app you cannot use any other Line. Teams on the Trio 8500/8800 is mutually exclusive and does not allow pairing with a Visual+/VisualPro for Video. The device will be Audio only.

 

and

 

May 02, 2018 Question: What are my options for new devices regarding an existing Skype for Business infrastructure and a potential move to Microsoft Teams?

Resolution: Please check => here <=

 

The above ReakConnect for Teams is a service Poly offers until June 2020 for free. After this, it is a paid service. Please work with a Poly reseller to discuss options.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello @celine ,

 

Welcome to the Poly Community.

From our Skype for Business FAQ:

 

July 19. 2019 Question: Can a Poly Trio support Microsoft Teams or Zoom at the same time as Skype for Business or openSIP?

Resolution: If the Poly Trio is running the native Teams app you cannot use any other Line. Teams on the Trio 8500/8800 is mutually exclusive and does not allow pairing with a Visual+/VisualPro for Video. The device will be Audio only.

 

and

 

May 02, 2018 Question: What are my options for new devices regarding an existing Skype for Business infrastructure and a potential move to Microsoft Teams?

Resolution: Please check => here <=

 

The above ReakConnect for Teams is a service Poly offers until June 2020 for free. After this, it is a paid service. Please work with a Poly reseller to discuss options.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thx a lot for your answer

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.