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Trio 8800 5.5.2 - How to change? - Displaying Multiple Calendar Meetings on Connected Monitor

Occasional Contributor

Trio 8800 5.5.2 - How to change? - Displaying Multiple Calendar Meetings on Connected Monitor

Is there any way to change - show only one or to disable subject visilibility in this new settings - firmware UC 5.5.2AC?

When the Calendar feature is enabled, the RealPresence Trio 8800 system automatically displays the
Calendar and up to five meetings scheduled within the next 24-48 hours on the Home screen of the
monitor connected to RealPresence Trio Visual+ when paired with the system.
The Calendar feature is disabled by default in Open SIP environments and enabled by default in Skype
for Business environments.

If there is only one meeting scheduled then the screen behave in usual way and shows only one.
We really appreciate new Miracast feature and don't want to downgrade to previous firmware.
Thank you in advance for any help regarding this settings.


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Polycom Employee & Community Manager

Re: Trio 8800 5.5.2 - How to change? - Displaying Multiple Calendar Meetings on Connected Monitor

Hello AkphaTrains,

welcome to the Polycom Community.


I believe we already discussed this => here <= so raising this via your Polycom reseller should provide you with details when we fix this issue.



In addition the Admin Guide contains this parameter:


  • exchange.meeting.showDescription

As a default this is enabled.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you. End Customers are usually unable to open a ticket directly with Polycom support.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. This may not be who you purchased the Polycom device from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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