We have three new trios that cannot sync contacts from exchange. Pertinant errors are below along with the basic info the device. Please let me know how we can resolve this issue. Thanks
0911164834|pgui |4|00|CSoapTransaction error = Error downloading https://webmail.aristocratgaming.com/ews/exchange.asmx - server replied: Internal Server Error (401)
0911164834|pgui |4|00|'contacts' Service CSoapTransaction network error = Error downloading https://webmail.aristocratgaming.com/ews/exchange.asmx - server replied: Internal Server Error (401) while requesting URL 'https://webmail.aristocratgaming.com/ews/exchange.asmx'
0911164834|pgui |4|00|Contact operation failed and the type of operation is '6'
Phone InformationPhone Model RealPresence Trio 8800 Part Number 3111-65290-001 Rev:A UC Software Version 188.8.131.5258 Updater Signature Release
A 401 error is not authorized. I suggest you contact our Partner Microsoft for this.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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