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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Hello hs milos,


The software on the Skype for Business Server or LYNC server should not need any configration on the Trio end.

 

Not sure what you have setup on the Trio end.

 

I did the TFTP test a while ago and simply do not have the time to re-do it again. Use something like FileZilla FTP as recommended in most of the FAQ's.

 

If you struggle with this please open a support ticket via the official channel.


In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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