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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-09-2016 07:36 AM

HP Recommended

Hello, i am trying to login to a skype for business account into the 8800. The account is a current good one we use on a polycom CX600. I am trying to login using pin authentication method on the browser but i just get the sigining into Microsoft Lync infomation box.

The unit is fres out the box so other than enable the web gui i have made no other changes

1 REPLY 1

‎03-09-2016 12:23 PM

HP Recommended

Hello Dags,

welcome to the Polycom Community.

The community's S4B FAQ contains this post here:

Jul 11, 2014 Question: Why can we not sign into LYNC via Pin & Extension?

Resolution: Please verify that the phone has the correct time and the Option 43 and Option 120 is setup in the DHCP scope as explained =>here <= or => here <= 

 

As you are one of our corporate customers I will contact you via Email directly.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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