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Trio 8800 will not show calendar meetings for one touch join

SOLVED
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Occasional Visitor

Re: Trio 8800 will not show calendar meetings for one touch join

I can't attach anything even after following your instructions. Tried both TXT as you stated and ZIP.

 

Correct the highlighted errors and try again.

  • The file polycom.txt does not have a valid extension for an attachment and has been removed. jpg,gif,pdf,ppt,doc,png,jpeg,zip,.7z,docx,xlsx, pptx, wmv, flv, mp3, mp4, log, tgz,pbu are the valid extensions.
Message 11 of 14
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Occasional Visitor

Re: Trio 8800 will not show calendar meetings for one touch join

PHONE_BACKUP>
<DEVICE_SETTINGS
set="1"
auth.localUserPassword.set="0"
pacfile.password.set="0"
net.dot1x.password.set="0"
wifi.wpa2Ent.password.set="0"
wifi.psk.key.set="0"
wifi.wep.key4.set="0"
wifi.wep.key3.set="0"
wifi.wep.key2.set="0"
wifi.wep.key1.set="0"
prov.lyncDeviceUpdatePin.set="0"
prov.lyncDeviceUpdatePassword.set="0"
auth.localAdvancedPassword.set="0"
auth.localAdminPassword.set="0"
loginAltCred.password.set="0"
logincred.pin.set="0"
logincred.password.set="0"
prov.password.set="0"
baseProfile.set="1"
baseProfile="Lync"
eulaAccepted.set="1"
eulaAccepted="1"
system.mrPairMode.set="1"
system.mrPairMode="Hub"
prov.serverType.set="1"
prov.serverType="HTTP"
dhcp.enabled.set="1"
dhcp.enabled="1"
net.enabled.set="1"
net.enabled="1"
net.ipAddress.set="1"
net.ipAddress="0.0.0.0"
net.subnetMask.set="1"
net.subnetMask="255.0.0.0"
net.IPgateway.set="1"
net.IPgateway="0.0.0.0"
net.ipStack.set="1"
net.ipStack="V4Only"
net.preferredNetwork.set="1"
net.preferredNetwork="V6"
net.ipv6AddrDisc.set="1"
net.ipv6AddrDisc="DHCP"
net.ipv6PrivacyExtension.set="1"
net.ipv6PrivacyExtension="EUI64"
net.ipv6Address.set="1"
net.ipv6Address="::"
net.ipv6ULAAddress.set="1"
net.ipv6ULAAddress="::"
net.ipv6LinkAddress.set="1"
net.ipv6LinkAddress="::"
net.ipv6Gateway.set="1"
net.ipv6Gateway="::"
net.vlanId.set="1"
net.vlanId=""
net.cdpEnabled.set="1"
net.cdpEnabled="1"
net.lldpEnabled.set="1"
net.lldpEnabled="1"
net.lldpCapabilitiesRequired.set="1"
net.lldpCapabilitiesRequired="1"
net.lldpFastStartCount.set="1"
net.lldpFastStartCount="5"
net.etherVlanFilter.set="1"
net.etherVlanFilter="0"
net.etherStormFilter.set="1"
net.etherStormFilter="1"
net.etherStormFilterPpsValue.set="1"
net.etherStormFilterPpsValue="38"
net.icmp.echoRepliesMask.set="1"
net.icmp.echoRepliesMask="1"
net.etherModeLAN.set="1"
net.etherModeLAN="Auto"
net.etherModePC.set="1"
net.etherModePC="Auto"
dhcp.dhcpVlanDiscUseOpt.set="1"
dhcp.dhcpVlanDiscUseOpt="Fixed"
dhcp.dhcpVlanDiscOpt.set="1"
dhcp.dhcpVlanDiscOpt="129"
dhcp.dhcpv6VlanDiscOpt.set="1"
dhcp.dhcpv6VlanDiscOpt="1"
dhcp.bootSrvUseOpt.set="1"
dhcp.bootSrvUseOpt="CustomAndDefault"
dhcp.bootSrvOpt.set="1"
dhcp.bootSrvOpt="160"
dhcp.bootSrvOptType.set="1"
dhcp.bootSrvOptType="String"
dhcp.option60Type.set="1"
dhcp.option60Type="ASCII"
prov.upgradeServer.set="1"
prov.upgradeServer="http://downloads.polycom.com/voice/software/Poly_UC_Software_5_9_1_10906_AB_Trio8500_release/"
prov.serverName.set="1"
prov.serverName="http://bbmopolycom"
prov.user.set="1"
prov.user="PlcmSpIp"
prov.redunAttemptLimit.set="1"
prov.redunAttemptLimit="3"
prov.redunInterAttemptDelay.set="1"
prov.redunInterAttemptDelay="1"
prov.maxRedunServers.set="1"
prov.maxRedunServers="8"
prov.AutoProvEnabled.set="1"
prov.AutoProvEnabled="0"
prov.networkEnvironment.set="1"
prov.networkEnvironment="1"
prov.tagSerialNo.set="1"
prov.tagSerialNo="0"
cma.mode.set="1"
cma.mode="Static"
cma.serverName.set="1"
cma.serverName=""
cma.disableTlsForDebug.set="1"
cma.disableTlsForDebug="0"
ntlm.versionMode.set="1"
ntlm.versionMode="v2"
logincred.user.set="1"
logincred.user="gkroegman@butterball.com"
logincred.domain.set="1"
logincred.domain=""
logincred.extension.set="1"
logincred.extension=""
loginAltCred.user.set="1"
loginAltCred.user="gkroegman"
loginAltCred.domain.set="1"
loginAltCred.domain="https://outlook.office.com/EWS/Exchange.asmx"
sec.TLS.OCSP.enabled.set="1"
sec.TLS.OCSP.enabled="0"
sec.TLS.FIPS.enabled.set="1"
sec.TLS.FIPS.enabled="0"
sec.TLS.protocol.dot1x.set="1"
sec.TLS.protocol.dot1x="TLSv1_0"
sec.TLS.protocol.syslog.set="1"
sec.TLS.protocol.syslog="TLSv1_0"
sec.TLS.protocol.prov.set="1"
sec.TLS.protocol.prov="TLSv1_0"
sec.TLS.profile.cipherSuiteDefault1.set="1"
sec.TLS.profile.cipherSuiteDefault1="1"
sec.TLS.profile.cipherSuite1.set="1"
sec.TLS.profile.cipherSuite1=""
sec.TLS.profile.caCertList1.set="1"
sec.TLS.profile.caCertList1="All"
sec.TLS.profile.deviceCert1.set="1"
sec.TLS.profile.deviceCert1="Builtin"
sec.TLS.profile.cipherSuiteDefault2.set="1"
sec.TLS.profile.cipherSuiteDefault2="1"
sec.TLS.profile.cipherSuite2.set="1"
sec.TLS.profile.cipherSuite2=""
sec.TLS.profile.caCertList2.set="1"
sec.TLS.profile.caCertList2="All"
sec.TLS.profile.deviceCert2.set="1"
sec.TLS.profile.deviceCert2="Builtin"
sec.TLS.profile.cipherSuiteDefault3.set="1"
sec.TLS.profile.cipherSuiteDefault3="1"
sec.TLS.profile.cipherSuite3.set="1"
sec.TLS.profile.cipherSuite3=""
sec.TLS.profile.caCertList3.set="1"
sec.TLS.profile.caCertList3="Platform3"
sec.TLS.profile.deviceCert3.set="1"
sec.TLS.profile.deviceCert3="Platform3"
sec.TLS.syslog.strictCertCommonNameValidation.set="1"
sec.TLS.syslog.strictCertCommonNameValidation="1"
Message 12 of 14
Highlighted
Occasional Visitor

Re: Trio 8800 will not show calendar meetings for one touch join

sec.TLS.profileSelection.syslog.set="1"
sec.TLS.profileSelection.syslog="PlatformProfile1"
sec.TLS.prov.strictCertCommonNameValidation.set="1"
sec.TLS.prov.strictCertCommonNameValidation="1"
sec.TLS.profileSelection.provisioning.set="1"
sec.TLS.profileSelection.provisioning="PlatformProfile1"
sec.TLS.dot1x.strictCertCommonNameValidation.set="1"
sec.TLS.dot1x.strictCertCommonNameValidation="1"
sec.TLS.profileSelection.dot1x.set="1"
sec.TLS.profileSelection.dot1x="PlatformProfile1"
sec.coreDumpEncryption.enabled.set="1"
sec.coreDumpEncryption.enabled="1"
syslog.serverName.set="1"
syslog.serverName=""
syslog.transport.set="1"
syslog.transport="UDP"
syslog.facility.set="1"
syslog.facility="16"
syslog.renderLevel.set="1"
syslog.renderLevel="4"
syslog.prependMac.set="1"
syslog.prependMac="0"
sntp.serverName.set="1"
sntp.serverName="time.windows.com"
sntp.gmtOffset.set="1"
sntp.gmtOffset="-18000"
sntp.gmtOffsetcityID.set="1"
sntp.gmtOffsetcityID="37"
dns.serverAddress.set="1"
dns.serverAddress="10.52.52.38"
dns.altSrvAddress.set="1"
dns.altSrvAddress="0.0.0.0"
dns.domain.set="1"
dns.domain=""
hostname.set="1"
hostname=""
em.power.set="1"
em.power="1"
prov.ztpEnabled.set="1"
prov.ztpEnabled="0"
prov.curlPartialFileError.enabled.set="1"
prov.curlPartialFileError.enabled="0"
prov.lyncDeviceUpdateEnabled.set="1"
prov.lyncDeviceUpdateEnabled="1"
prov.lyncDeviceUpdateUser.set="1"
prov.lyncDeviceUpdateUser=""
prov.lyncDeviceUpdateDomain.set="1"
prov.lyncDeviceUpdateDomain=""
prov.lyncDeviceUpdateExtension.set="1"
prov.lyncDeviceUpdateExtension=""
prov.lyncDeviceUpdateCredentialType.set="1"
prov.lyncDeviceUpdateCredentialType="1"
prov.msrDeviceUpdatePath.set="1"
prov.msrDeviceUpdatePath=""
wifi.enabled.set="1"
wifi.enabled="0"
wifi.dhcpEnabled.set="1"
wifi.dhcpEnabled="1"
wifi.ipAddress.set="1"
wifi.ipAddress="0.0.0.0"
wifi.subnetMask.set="1"
wifi.subnetMask="255.0.0.0"
wifi.ipGateway.set="1"
wifi.ipGateway="0.0.0.0"
wifi.ipStack.set="1"
wifi.ipStack="V4Only"
wifi.preferredNetwork.set="1"
wifi.preferredNetwork="V6"
wifi.ipv6AddrDisc.set="1"
wifi.ipv6AddrDisc="DHCP"
wifi.ipv6PrivacyExtension.set="1"
wifi.ipv6PrivacyExtension="EUI64"
wifi.ipv6Address.set="1"
wifi.ipv6Address="::"
wifi.ipv6ULAAddress.set="1"
wifi.ipv6ULAAddress="::"
wifi.ipv6LinkAddress.set="1"
wifi.ipv6LinkAddress="::"
wifi.ipv6Gateway.set="1"
wifi.ipv6Gateway="::"
wifi.ssid.set="1"
wifi.ssid="SSID1"
wifi.ccxMandatory.set="1"
wifi.ccxMandatory="0"
wifi.acMandatory.set="1"
wifi.acMandatory="0"
wifi.dot11n.enabled.set="1"
wifi.dot11n.enabled="1"
wifi.securityMode.set="1"
wifi.securityMode="None"
wifi.wep.authType.set="1"
wifi.wep.authType="OpenSystem"
wifi.wep.keyLength.set="1"
wifi.wep.keyLength="40bit"
wifi.wep.defaultKey.set="1"
wifi.wep.defaultKey="1"
wifi.wep.encryptionEnabled.set="1"
wifi.wep.encryptionEnabled="1"
wifi.psk.keyType.set="1"
wifi.psk.keyType="1"
wifi.wpa2Ent.method.set="1"
wifi.wpa2Ent.method="EAP-PEAPv0-MSCHAPv2"
wifi.wpa2Ent.user.set="1"
wifi.wpa2Ent.user="PlcmSpIp"
wifi.wpa2Ent.anonid.set="1"
wifi.wpa2Ent.anonid="PlcmSpIp"
wifi.wpa2Ent.caCert.name.set="1"
wifi.wpa2Ent.caCert.name=""
wifi.wpa2Ent.clientCert.name.set="1"
wifi.wpa2Ent.clientCert.name=""
wifi.wpa2Ent.eapFast.inBandProv.set="1"
wifi.wpa2Ent.eapFast.inBandProv="0"
wifi.wpa2Ent.roaming.set="1"
wifi.wpa2Ent.roaming="OKC"
wifi.radio.band2_4GHz.enable.set="1"
wifi.radio.band2_4GHz.enable="1"
wifi.radio.band5GHz.enable.set="1"
wifi.radio.band5GHz.enable="1"
wifi.country.set="1"
wifi.country="XT"
net.dot1x.enabled.set="1"
net.dot1x.enabled="0"
net.dot1x.method.set="1"
net.dot1x.method="EAP-MD5"
net.dot1x.identity.set="1"
net.dot1x.identity=""
net.dot1x.anonid.set="1"
net.dot1x.anonid=""
net.dot1x.eapFastInBandProv.set="1"
net.dot1x.eapFastInBandProv="0"
usbnet.enabled.set="1"
usbnet.enabled="0"
usbnet.ipAddress.set="1"
usbnet.ipAddress="169.254.1.2"
usbnet.subnetMask.set="1"
usbnet.subnetMask="255.255.0.0"
usbnet.ipGateway.set="1"
usbnet.ipGateway="169.254.1.1"
usbnet.ipStack.set="1"
usbnet.ipStack="V4Only"
usbnet.preferredNetwork.set="1"
usbnet.preferredNetwork="V6"
usbnet.ipv6AddrDisc.set="1"
usbnet.ipv6AddrDisc="Static"
usbnet.ipv6Address.set="1"
usbnet.ipv6Address="::"
usbnet.ipv6ULAAddress.set="1"
usbnet.ipv6ULAAddress="::"
usbnet.ipv6LinkAddress.set="1"
usbnet.ipv6LinkAddress="::"
usbnet.ipv6Gateway.set="1"
usbnet.ipv6Gateway="::"
usbnet.dhcpServerEnabled.set="1"
usbnet.dhcpServerEnabled="1"
ipv6.icmp.genDestUnreachable.set="1"
ipv6.icmp.genDestUnreachable="1"
ipv6.icmp.echoReplies.set="1"
ipv6.icmp.echoReplies="1"
ipv6.icmp.ignoreRedirect.set="1"
ipv6.icmp.ignoreRedirect="1"
ipv6.icmp.txRateLimiting.set="1"
ipv6.icmp.txRateLimiting="1000"
auxPort.enable.set="1"
auxPort.enable="1"
icmp.ipv4IcmpIgnoreRedirect.set="1"
icmp.ipv4IcmpIgnoreRedirect="1"
spProfile.set="1"
spProfile="Default"
mac.hide.set="1"
mac.hide="0"
firstBoot.enabled.set="1"
firstBoot.enabled="0"
serial.enable.set="1"
serial.enable="1"
/>
<FACTORY_CONFIG
/>
<CONFIG_FILES
prov.serverName=""
prov.serverName.set="1"
prov.ztpEnabled="0"
prov.ztpEnabled.set="1"
set="1"
/>
<PHONE_LOCAL
/>
<CALL_SERVER
level.change.afe="5"
level.change.app1="4"
level.change.auth="2"
level.change.btoe="4"
level.change.dpair="4"
level.change.ec="4"
level.change.ice="4"
level.change.nisvc="2"
level.change.pps="4"
level.change.proxy="4"
level.change.rssvc="4"
level.change.sip="4"
level.change.so="4"
level.change.tickt="4"
level.change.wad="2"
qos.dscpVoice="40"
ice.turn.callAdmissionControl.enabled="0"
ice.turn.server="UC-EDGE2.ac-onebox.com"
ice.turn.tcpPort="443"
ice.turn.udpPort="3478"
port.rtp.lync.audioPortRangeEnd="50039"
port.rtp.lync.audioPortRangeStart="50020"
port.rtp.lync.contentPortRangeEnd="42019"
port.rtp.lync.contentPortRangeStart="42000"
port.rtp.lync.videoPortRangeEnd="58019"
port.rtp.lync.videoPortRangeStart="58000"
mwi.1.callBack="sip:gkroegman@butterball.com;opaque=app:voicemail"
mwi.1.callBackMode="contact"
1.ice.turn.callAdmissionControl.enabled="1"
1.srtp.enable="1"
1.srtp.offer="1"
1.srtp.require="1"
/>
<WEB
auxPort.enable="1"
auxPort.enable.set="1"
baseProfile="Lync"
baseProfile.set="1"
cma.disableTlsForDebug="0"
cma.disableTlsForDebug.set="1"
cma.mode="Static"
cma.mode.set="1"
cma.serverName.set="1"
dhcp.bootSrvOpt="160"
dhcp.bootSrvOpt.set="1"
dhcp.bootSrvOptType="String"
dhcp.bootSrvOptType.set="1"
dhcp.bootSrvUseOpt="CustomAndDefault"
dhcp.bootSrvUseOpt.set="1"
dhcp.dhcpv6VlanDiscOpt="1"
dhcp.dhcpv6VlanDiscOpt.set="1"
dhcp.dhcpVlanDiscOpt="129"
dhcp.dhcpVlanDiscOpt.set="1"
dhcp.dhcpVlanDiscUseOpt="Fixed"
dhcp.dhcpVlanDiscUseOpt.set="1"
dhcp.enabled="1"
dhcp.enabled.set="1"
dhcp.option60Type="ASCII"
dhcp.option60Type.set="1"
dns.altSrvAddress.set="1"
dns.domain.set="1"
dns.serverAddress.set="1"
em.power="1"
em.power.set="1"
hostname.set="1"
ipv6.icmp.echoReplies="1"
ipv6.icmp.echoReplies.set="1"
ipv6.icmp.genDestUnreachable="1"
ipv6.icmp.genDestUnreachable.set="1"
ipv6.icmp.ignoreRedirect="1"
ipv6.icmp.ignoreRedirect.set="1"
ipv6.icmp.txRateLimiting="1000"
ipv6.icmp.txRateLimiting.set="1"
local.autoUpdateEnabled="0"
local.autoUpdateEnabled.set="1"
local.deviceName.set="1"
local.fishEyeEnable="0"
local.fishEyeEnable.set="1"
local.lightingFrequency="50Hz"
local.lightingFrequency.set="1"
local.muteType="Audio_Only"
local.muteType.set="1"
local.ntpEnable="0"
local.ntpEnable.set="1"
local.ntpServer.set="1"
local.panoviewEnable="1"
local.panoviewEnable.set="1"
local.timezone="Africa/Bangui"
local.timezone.set="1"
local.updateInterval="-1"
local.updateInterval.set="1"
local.updateServer="http://downloads.polycom.com/voice/millennium_cx_series"
local.updateServer.set="1"
local.updateTime="0"
local.updateTime.set="1"
local.usb.connectionResetTime="0000hrs"
local.usb.connectionResetTime.set="1"
local.usb3Optimize.set="1"
local.usbConnectionResetInterval="Never"
local.usbConnectionResetInterval.set="1"
logincred.domain="butterball.com"
logincred.domain.set="1"
logincred.extension.set="1"
logincred.user="rm_gar_hr"
logincred.user.set="1"
net.cdpEnabled="1"
net.cdpEnabled.set="1"
net.dot1x.anonid.set="1"
net.dot1x.eapFastInBandProv="0"
net.dot1x.eapFastInBandProv.set="1"
net.dot1x.enabled="0"
net.dot1x.enabled.set="1"
net.dot1x.identity.set="1"
net.dot1x.method="EAP-MD5"
net.dot1x.method.set="1"
net.enabled="1"
net.enabled.set="1"
net.etherModeLAN="Auto"
net.etherModeLAN.set="1"
net.etherModePC="Auto"
net.etherModePC.set="1"
net.etherStormFilter="1"
net.etherStormFilter.set="1"
net.etherStormFilterPpsValue="38"
net.etherStormFilterPpsValue.set="1"
net.etherVlanFilter="0"
net.etherVlanFilter.set="1"
net.icmp.echoRepliesMask="1"
net.icmp.echoRepliesMask.set="1"
net.ipAddress="0.0.0.0"
net.ipAddress.set="1"
net.IPgateway="0.0.0.0"
net.IPgateway.set="1"
net.ipStack="V4Only"
net.ipStack.set="1"
net.ipv6AddrDisc="DHCP"
net.ipv6AddrDisc.set="1"
net.ipv6Address="::"
net.ipv6Address.set="1"
net.ipv6Gateway="::"
net.ipv6Gateway.set="1"
net.ipv6LinkAddress="::"
net.ipv6LinkAddress.set="1"
net.ipv6PrivacyExtension="EUI64"
net.ipv6PrivacyExtension.set="1"
net.ipv6ULAAddress="::"
net.ipv6ULAAddress.set="1"
net.lldpCapabilitiesRequired="1"
net.lldpCapabilitiesRequired.set="1"
net.lldpEnabled="1"
net.lldpEnabled.set="1"
net.lldpFastStartCount="5"
net.lldpFastStartCount.set="1"
net.preferredNetwork="V6"
net.preferredNetwork.set="1"
net.subnetMask="255.0.0.0"
net.subnetMask.set="1"
net.vlanId.set="1"
ntlm.versionMode="v2"
ntlm.versionMode.set="1"
prov.curlPartialFileError.enabled="0"
prov.curlPartialFileError.enabled.set="1"
prov.lyncDeviceUpdateCredentialType="1"
prov.lyncDeviceUpdateCredentialType.set="1"
prov.lyncDeviceUpdateDomain.set="1"
prov.lyncDeviceUpdateEnabled="1"
prov.lyncDeviceUpdateEnabled.set="1"
prov.lyncDeviceUpdateExtension.set="1"
prov.lyncDeviceUpdatePin.set="1"
prov.lyncDeviceUpdateUser.set="1"
prov.maxRedunServers="8"
prov.maxRedunServers.set="1"
prov.networkEnvironment="1"
prov.networkEnvironment.set="1"
prov.redunAttemptLimit="3"
prov.redunAttemptLimit.set="1"
prov.redunInterAttemptDelay="1"
prov.redunInterAttemptDelay.set="1"
prov.serverName="http://bbmopolycom"
prov.serverType="FTP"
prov.serverType.set="1"
prov.tagSerialNo="0"
prov.tagSerialNo.set="1"
prov.upgradeServer.set="1"
prov.user="PlcmSpIp"
prov.user.set="1"
sec.coreDumpEncryption.enabled="1"
sec.coreDumpEncryption.enabled.set="1"
sec.TLS.dot1x.strictCertCommonNameValidation="1"
sec.TLS.dot1x.strictCertCommonNameValidation.set="1"
sec.TLS.FIPS.enabled="0"
sec.TLS.FIPS.enabled.set="1"
sec.TLS.OCSP.enabled="0"
sec.TLS.OCSP.enabled.set="1"
sec.TLS.profile.caCertList1="All"
sec.TLS.profile.caCertList1.set="1"
sec.TLS.profile.caCertList2="All"
sec.TLS.profile.caCertList2.set="1"
sec.TLS.profile.cipherSuite1.set="1"
sec.TLS.profile.cipherSuite2.set="1"
sec.TLS.profile.cipherSuiteDefault1="1"
sec.TLS.profile.cipherSuiteDefault1.set="1"
sec.TLS.profile.cipherSuiteDefault2="1"
sec.TLS.profile.cipherSuiteDefault2.set="1"
sec.TLS.profile.deviceCert1="Builtin"
sec.TLS.profile.deviceCert1.set="1"
sec.TLS.profile.deviceCert2="Builtin"
sec.TLS.profile.deviceCert2.set="1"
sec.TLS.profileSelection.dot1x="PlatformProfile1"
sec.TLS.profileSelection.dot1x.set="1"
sec.TLS.profileSelection.provisioning="PlatformProfile1"
sec.TLS.profileSelection.provisioning.set="1"
sec.TLS.profileSelection.syslog="PlatformProfile1"
sec.TLS.profileSelection.syslog.set="1"
sec.TLS.prov.strictCertCommonNameValidation="1"
sec.TLS.prov.strictCertCommonNameValidation.set="1"
sec.TLS.syslog.strictCertCommonNameValidation="1"
sec.TLS.syslog.strictCertCommonNameValidation.set="1"
serial.enable="1"
serial.enable.set="1"
sntp.gmtOffset="-18000"
sntp.gmtOffset.set="1"
sntp.gmtOffsetcityID="37"
sntp.gmtOffsetcityID.set="1"
sntp.serverName.set="1"
syslog.facility="16"
syslog.facility.set="1"
syslog.prependMac="0"
syslog.prependMac.set="1"
syslog.renderLevel="4"
syslog.renderLevel.set="1"
syslog.serverName.set="1"
syslog.transport="UDP"
syslog.transport.set="1"
theme="Classic"
theme.set="1"
userDial.timeOut="3"
auth.email="gkroegman@butterball.com"
meeting.reminderEnabled="0"
server.url="https://outlook.office.com/EWS/Exchange.asmx"
showSeparateAuth="1"
targetMailbox="undefined"
EWSAutodiscover.enabled="0"
cfg.enabled="1"
cfg.secureTunnelRequired="0"
enabled="1"
datetime.date.format="D,dM"
render.level="0"
idleTimeout.officeHours="300"
officeHours.startHour.saturday="0"
officeHours.startHour.sunday="0"
polling.enabled="1"
polling.mode="random"
polling.time="23:30"
polling.timeRandomEnd="01:30"
port.rtp.mediaPortRangeEnd="50039"
port.rtp.mediaPortRangeStart="50020"
port.rtp.videoPortRangeStart="58000"
idleRestingState="calendar"
idleTimeout="15"
oneTouchVoiceMail="0"
screenCapture.enabled="1"
screenSaver.enabled="1"
screenSaver.type="1"
aec.hd.enable="1"
aes.hd.enable="1"
volume.persist.handset="1"
volume.persist.headset="1"
volume.persist.usbHeadset="1"
1.digitmap.timeOut="3"
1.lyncDigitmap.timeOut="3"
1.originaldigitmap="^8([00-99]\d{1})$@8$1@0|^([2-9]\d{9})$@+1$1@0|^(1\d{10})$@+$1@0|^(?:\+|011)(1|7|2[07]|3[0-46]|39\d|4[013-9]|5[1-8]|6[0-6]|8[1246]|9[0-58]|2[1235689]\d|24[013-9]|242\d|3[578]\d|42\d|5[09]\d|6[789]\d|8[035789]\d|9[679]\d)(?:0)?(\d{6,14})(\D+\d+)?$@+$1$2@0|^(\d+)$@$1@0"
1.address="gkroegman@butterball.com"
1.auth.loginCredentialType="usernameAndPassword"
TLS.customCaCert.6="-----BEGIN CERTIFICATE-----

-----END CERTIFICATE-----"
/>
</PHONE_BACKUP>


I cannot attach the logs even after changing to a ZIP or TXT file. Which logfile, in particular, do you need? 
This issue has occurred since day 1. This has happened via multiple firmware upgrades and has never worked. 

MAC Address

64:16:7F:9E:9A:84

 

Message 13 of 14
Highlighted
Polycom Employee & Community Manager

Re: Trio 8800 will not show calendar meetings for one touch join

Hello @gkroegman ,

 

First of all, I have never seen such a configuration.

 

Please do the following:

 

  • Factory reset the unit as explained => here <=
  • Ensure you are in Skype for Business Base profile as shown =>here<=
  • Enable the Web Interface as shown => here <=
  • Enter your Skype for Business credentials as shown => here <=
  • ! DO NOT DO ANYTHING ELSE OR ADD ANY OF THE ABOVE CONFIGURATION !

If this does not work please contact SCANSOURCE INC who is your Tier 1 reseller that sold the unit in 20/09/2019


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 14 of 14