Plantronics + Polycom. Now together as Poly Logo

Trio 8800 will not show calendar meetings for one touch join

SOLVED
gkroegman
Occasional Advisor

Re: Trio 8800 will not show calendar meetings for one touch join

I can't attach anything even after following your instructions. Tried both TXT as you stated and ZIP.

 

Correct the highlighted errors and try again.

  • The file polycom.txt does not have a valid extension for an attachment and has been removed. jpg,gif,pdf,ppt,doc,png,jpeg,zip,.7z,docx,xlsx, pptx, wmv, flv, mp3, mp4, log, tgz,pbu are the valid extensions.
Message 11 of 16
gkroegman
Occasional Advisor

Re: Trio 8800 will not show calendar meetings for one touch join

PHONE_BACKUP>
<DEVICE_SETTINGS
set="1"
auth.localUserPassword.set="0"
pacfile.password.set="0"
net.dot1x.password.set="0"
wifi.wpa2Ent.password.set="0"
wifi.psk.key.set="0"
wifi.wep.key4.set="0"
wifi.wep.key3.set="0"
wifi.wep.key2.set="0"
wifi.wep.key1.set="0"
prov.lyncDeviceUpdatePin.set="0"
prov.lyncDeviceUpdatePassword.set="0"
auth.localAdvancedPassword.set="0"
auth.localAdminPassword.set="0"
loginAltCred.password.set="0"
logincred.pin.set="0"
logincred.password.set="0"
prov.password.set="0"
baseProfile.set="1"
baseProfile="Lync"
eulaAccepted.set="1"
eulaAccepted="1"
system.mrPairMode.set="1"
system.mrPairMode="Hub"
prov.serverType.set="1"
prov.serverType="HTTP"
dhcp.enabled.set="1"
dhcp.enabled="1"
net.enabled.set="1"
net.enabled="1"
net.ipAddress.set="1"
net.ipAddress="0.0.0.0"
net.subnetMask.set="1"
net.subnetMask="255.0.0.0"
net.IPgateway.set="1"
net.IPgateway="0.0.0.0"
net.ipStack.set="1"
net.ipStack="V4Only"
net.preferredNetwork.set="1"
net.preferredNetwork="V6"
net.ipv6AddrDisc.set="1"
net.ipv6AddrDisc="DHCP"
net.ipv6PrivacyExtension.set="1"
net.ipv6PrivacyExtension="EUI64"
net.ipv6Address.set="1"
net.ipv6Address="::"
net.ipv6ULAAddress.set="1"
net.ipv6ULAAddress="::"
net.ipv6LinkAddress.set="1"
net.ipv6LinkAddress="::"
net.ipv6Gateway.set="1"
net.ipv6Gateway="::"
net.vlanId.set="1"
net.vlanId=""
net.cdpEnabled.set="1"
net.cdpEnabled="1"
net.lldpEnabled.set="1"
net.lldpEnabled="1"
net.lldpCapabilitiesRequired.set="1"
net.lldpCapabilitiesRequired="1"
net.lldpFastStartCount.set="1"
net.lldpFastStartCount="5"
net.etherVlanFilter.set="1"
net.etherVlanFilter="0"
net.etherStormFilter.set="1"
net.etherStormFilter="1"
net.etherStormFilterPpsValue.set="1"
net.etherStormFilterPpsValue="38"
net.icmp.echoRepliesMask.set="1"
net.icmp.echoRepliesMask="1"
net.etherModeLAN.set="1"
net.etherModeLAN="Auto"
net.etherModePC.set="1"
net.etherModePC="Auto"
dhcp.dhcpVlanDiscUseOpt.set="1"
dhcp.dhcpVlanDiscUseOpt="Fixed"
dhcp.dhcpVlanDiscOpt.set="1"
dhcp.dhcpVlanDiscOpt="129"
dhcp.dhcpv6VlanDiscOpt.set="1"
dhcp.dhcpv6VlanDiscOpt="1"
dhcp.bootSrvUseOpt.set="1"
dhcp.bootSrvUseOpt="CustomAndDefault"
dhcp.bootSrvOpt.set="1"
dhcp.bootSrvOpt="160"
dhcp.bootSrvOptType.set="1"
dhcp.bootSrvOptType="String"
dhcp.option60Type.set="1"
dhcp.option60Type="ASCII"
prov.upgradeServer.set="1"
prov.upgradeServer="http://downloads.polycom.com/voice/software/Poly_UC_Software_5_9_1_10906_AB_Trio8500_release/"
prov.serverName.set="1"
prov.serverName="http://bbmopolycom"
prov.user.set="1"
prov.user="PlcmSpIp"
prov.redunAttemptLimit.set="1"
prov.redunAttemptLimit="3"
prov.redunInterAttemptDelay.set="1"
prov.redunInterAttemptDelay="1"
prov.maxRedunServers.set="1"
prov.maxRedunServers="8"
prov.AutoProvEnabled.set="1"
prov.AutoProvEnabled="0"
prov.networkEnvironment.set="1"
prov.networkEnvironment="1"
prov.tagSerialNo.set="1"
prov.tagSerialNo="0"
cma.mode.set="1"
cma.mode="Static"
cma.serverName.set="1"
cma.serverName=""
cma.disableTlsForDebug.set="1"
cma.disableTlsForDebug="0"
ntlm.versionMode.set="1"
ntlm.versionMode="v2"
logincred.user.set="1"
logincred.user="gkroegman@butterball.com"
logincred.domain.set="1"
logincred.domain=""
logincred.extension.set="1"
logincred.extension=""
loginAltCred.user.set="1"
loginAltCred.user="gkroegman"
loginAltCred.domain.set="1"
loginAltCred.domain="https://outlook.office.com/EWS/Exchange.asmx"
sec.TLS.OCSP.enabled.set="1"
sec.TLS.OCSP.enabled="0"
sec.TLS.FIPS.enabled.set="1"
sec.TLS.FIPS.enabled="0"
sec.TLS.protocol.dot1x.set="1"
sec.TLS.protocol.dot1x="TLSv1_0"
sec.TLS.protocol.syslog.set="1"
sec.TLS.protocol.syslog="TLSv1_0"
sec.TLS.protocol.prov.set="1"
sec.TLS.protocol.prov="TLSv1_0"
sec.TLS.profile.cipherSuiteDefault1.set="1"
sec.TLS.profile.cipherSuiteDefault1="1"
sec.TLS.profile.cipherSuite1.set="1"
sec.TLS.profile.cipherSuite1=""
sec.TLS.profile.caCertList1.set="1"
sec.TLS.profile.caCertList1="All"
sec.TLS.profile.deviceCert1.set="1"
sec.TLS.profile.deviceCert1="Builtin"
sec.TLS.profile.cipherSuiteDefault2.set="1"
sec.TLS.profile.cipherSuiteDefault2="1"
sec.TLS.profile.cipherSuite2.set="1"
sec.TLS.profile.cipherSuite2=""
sec.TLS.profile.caCertList2.set="1"
sec.TLS.profile.caCertList2="All"
sec.TLS.profile.deviceCert2.set="1"
sec.TLS.profile.deviceCert2="Builtin"
sec.TLS.profile.cipherSuiteDefault3.set="1"
sec.TLS.profile.cipherSuiteDefault3="1"
sec.TLS.profile.cipherSuite3.set="1"
sec.TLS.profile.cipherSuite3=""
sec.TLS.profile.caCertList3.set="1"
sec.TLS.profile.caCertList3="Platform3"
sec.TLS.profile.deviceCert3.set="1"
sec.TLS.profile.deviceCert3="Platform3"
sec.TLS.syslog.strictCertCommonNameValidation.set="1"
sec.TLS.syslog.strictCertCommonNameValidation="1"
Message 12 of 16
gkroegman
Occasional Advisor

Re: Trio 8800 will not show calendar meetings for one touch join

sec.TLS.profileSelection.syslog.set="1"
sec.TLS.profileSelection.syslog="PlatformProfile1"
sec.TLS.prov.strictCertCommonNameValidation.set="1"
sec.TLS.prov.strictCertCommonNameValidation="1"
sec.TLS.profileSelection.provisioning.set="1"
sec.TLS.profileSelection.provisioning="PlatformProfile1"
sec.TLS.dot1x.strictCertCommonNameValidation.set="1"
sec.TLS.dot1x.strictCertCommonNameValidation="1"
sec.TLS.profileSelection.dot1x.set="1"
sec.TLS.profileSelection.dot1x="PlatformProfile1"
sec.coreDumpEncryption.enabled.set="1"
sec.coreDumpEncryption.enabled="1"
syslog.serverName.set="1"
syslog.serverName=""
syslog.transport.set="1"
syslog.transport="UDP"
syslog.facility.set="1"
syslog.facility="16"
syslog.renderLevel.set="1"
syslog.renderLevel="4"
syslog.prependMac.set="1"
syslog.prependMac="0"
sntp.serverName.set="1"
sntp.serverName="time.windows.com"
sntp.gmtOffset.set="1"
sntp.gmtOffset="-18000"
sntp.gmtOffsetcityID.set="1"
sntp.gmtOffsetcityID="37"
dns.serverAddress.set="1"
dns.serverAddress="10.52.52.38"
dns.altSrvAddress.set="1"
dns.altSrvAddress="0.0.0.0"
dns.domain.set="1"
dns.domain=""
hostname.set="1"
hostname=""
em.power.set="1"
em.power="1"
prov.ztpEnabled.set="1"
prov.ztpEnabled="0"
prov.curlPartialFileError.enabled.set="1"
prov.curlPartialFileError.enabled="0"
prov.lyncDeviceUpdateEnabled.set="1"
prov.lyncDeviceUpdateEnabled="1"
prov.lyncDeviceUpdateUser.set="1"
prov.lyncDeviceUpdateUser=""
prov.lyncDeviceUpdateDomain.set="1"
prov.lyncDeviceUpdateDomain=""
prov.lyncDeviceUpdateExtension.set="1"
prov.lyncDeviceUpdateExtension=""
prov.lyncDeviceUpdateCredentialType.set="1"
prov.lyncDeviceUpdateCredentialType="1"
prov.msrDeviceUpdatePath.set="1"
prov.msrDeviceUpdatePath=""
wifi.enabled.set="1"
wifi.enabled="0"
wifi.dhcpEnabled.set="1"
wifi.dhcpEnabled="1"
wifi.ipAddress.set="1"
wifi.ipAddress="0.0.0.0"
wifi.subnetMask.set="1"
wifi.subnetMask="255.0.0.0"
wifi.ipGateway.set="1"
wifi.ipGateway="0.0.0.0"
wifi.ipStack.set="1"
wifi.ipStack="V4Only"
wifi.preferredNetwork.set="1"
wifi.preferredNetwork="V6"
wifi.ipv6AddrDisc.set="1"
wifi.ipv6AddrDisc="DHCP"
wifi.ipv6PrivacyExtension.set="1"
wifi.ipv6PrivacyExtension="EUI64"
wifi.ipv6Address.set="1"
wifi.ipv6Address="::"
wifi.ipv6ULAAddress.set="1"
wifi.ipv6ULAAddress="::"
wifi.ipv6LinkAddress.set="1"
wifi.ipv6LinkAddress="::"
wifi.ipv6Gateway.set="1"
wifi.ipv6Gateway="::"
wifi.ssid.set="1"
wifi.ssid="SSID1"
wifi.ccxMandatory.set="1"
wifi.ccxMandatory="0"
wifi.acMandatory.set="1"
wifi.acMandatory="0"
wifi.dot11n.enabled.set="1"
wifi.dot11n.enabled="1"
wifi.securityMode.set="1"
wifi.securityMode="None"
wifi.wep.authType.set="1"
wifi.wep.authType="OpenSystem"
wifi.wep.keyLength.set="1"
wifi.wep.keyLength="40bit"
wifi.wep.defaultKey.set="1"
wifi.wep.defaultKey="1"
wifi.wep.encryptionEnabled.set="1"
wifi.wep.encryptionEnabled="1"
wifi.psk.keyType.set="1"
wifi.psk.keyType="1"
wifi.wpa2Ent.method.set="1"
wifi.wpa2Ent.method="EAP-PEAPv0-MSCHAPv2"
wifi.wpa2Ent.user.set="1"
wifi.wpa2Ent.user="PlcmSpIp"
wifi.wpa2Ent.anonid.set="1"
wifi.wpa2Ent.anonid="PlcmSpIp"
wifi.wpa2Ent.caCert.name.set="1"
wifi.wpa2Ent.caCert.name=""
wifi.wpa2Ent.clientCert.name.set="1"
wifi.wpa2Ent.clientCert.name=""
wifi.wpa2Ent.eapFast.inBandProv.set="1"
wifi.wpa2Ent.eapFast.inBandProv="0"
wifi.wpa2Ent.roaming.set="1"
wifi.wpa2Ent.roaming="OKC"
wifi.radio.band2_4GHz.enable.set="1"
wifi.radio.band2_4GHz.enable="1"
wifi.radio.band5GHz.enable.set="1"
wifi.radio.band5GHz.enable="1"
wifi.country.set="1"
wifi.country="XT"
net.dot1x.enabled.set="1"
net.dot1x.enabled="0"
net.dot1x.method.set="1"
net.dot1x.method="EAP-MD5"
net.dot1x.identity.set="1"
net.dot1x.identity=""
net.dot1x.anonid.set="1"
net.dot1x.anonid=""
net.dot1x.eapFastInBandProv.set="1"
net.dot1x.eapFastInBandProv="0"
usbnet.enabled.set="1"
usbnet.enabled="0"
usbnet.ipAddress.set="1"
usbnet.ipAddress="169.254.1.2"
usbnet.subnetMask.set="1"
usbnet.subnetMask="255.255.0.0"
usbnet.ipGateway.set="1"
usbnet.ipGateway="169.254.1.1"
usbnet.ipStack.set="1"
usbnet.ipStack="V4Only"
usbnet.preferredNetwork.set="1"
usbnet.preferredNetwork="V6"
usbnet.ipv6AddrDisc.set="1"
usbnet.ipv6AddrDisc="Static"
usbnet.ipv6Address.set="1"
usbnet.ipv6Address="::"
usbnet.ipv6ULAAddress.set="1"
usbnet.ipv6ULAAddress="::"
usbnet.ipv6LinkAddress.set="1"
usbnet.ipv6LinkAddress="::"
usbnet.ipv6Gateway.set="1"
usbnet.ipv6Gateway="::"
usbnet.dhcpServerEnabled.set="1"
usbnet.dhcpServerEnabled="1"
ipv6.icmp.genDestUnreachable.set="1"
ipv6.icmp.genDestUnreachable="1"
ipv6.icmp.echoReplies.set="1"
ipv6.icmp.echoReplies="1"
ipv6.icmp.ignoreRedirect.set="1"
ipv6.icmp.ignoreRedirect="1"
ipv6.icmp.txRateLimiting.set="1"
ipv6.icmp.txRateLimiting="1000"
auxPort.enable.set="1"
auxPort.enable="1"
icmp.ipv4IcmpIgnoreRedirect.set="1"
icmp.ipv4IcmpIgnoreRedirect="1"
spProfile.set="1"
spProfile="Default"
mac.hide.set="1"
mac.hide="0"
firstBoot.enabled.set="1"
firstBoot.enabled="0"
serial.enable.set="1"
serial.enable="1"
/>
<FACTORY_CONFIG
/>
<CONFIG_FILES
prov.serverName=""
prov.serverName.set="1"
prov.ztpEnabled="0"
prov.ztpEnabled.set="1"
set="1"
/>
<PHONE_LOCAL
/>
<CALL_SERVER
level.change.afe="5"
level.change.app1="4"
level.change.auth="2"
level.change.btoe="4"
level.change.dpair="4"
level.change.ec="4"
level.change.ice="4"
level.change.nisvc="2"
level.change.pps="4"
level.change.proxy="4"
level.change.rssvc="4"
level.change.sip="4"
level.change.so="4"
level.change.tickt="4"
level.change.wad="2"
qos.dscpVoice="40"
ice.turn.callAdmissionControl.enabled="0"
ice.turn.server="UC-EDGE2.ac-onebox.com"
ice.turn.tcpPort="443"
ice.turn.udpPort="3478"
port.rtp.lync.audioPortRangeEnd="50039"
port.rtp.lync.audioPortRangeStart="50020"
port.rtp.lync.contentPortRangeEnd="42019"
port.rtp.lync.contentPortRangeStart="42000"
port.rtp.lync.videoPortRangeEnd="58019"
port.rtp.lync.videoPortRangeStart="58000"
mwi.1.callBack="sip:gkroegman@butterball.com;opaque=app:voicemail"
mwi.1.callBackMode="contact"
1.ice.turn.callAdmissionControl.enabled="1"
1.srtp.enable="1"
1.srtp.offer="1"
1.srtp.require="1"
/>
<WEB
auxPort.enable="1"
auxPort.enable.set="1"
baseProfile="Lync"
baseProfile.set="1"
cma.disableTlsForDebug="0"
cma.disableTlsForDebug.set="1"
cma.mode="Static"
cma.mode.set="1"
cma.serverName.set="1"
dhcp.bootSrvOpt="160"
dhcp.bootSrvOpt.set="1"
dhcp.bootSrvOptType="String"
dhcp.bootSrvOptType.set="1"
dhcp.bootSrvUseOpt="CustomAndDefault"
dhcp.bootSrvUseOpt.set="1"
dhcp.dhcpv6VlanDiscOpt="1"
dhcp.dhcpv6VlanDiscOpt.set="1"
dhcp.dhcpVlanDiscOpt="129"
dhcp.dhcpVlanDiscOpt.set="1"
dhcp.dhcpVlanDiscUseOpt="Fixed"
dhcp.dhcpVlanDiscUseOpt.set="1"
dhcp.enabled="1"
dhcp.enabled.set="1"
dhcp.option60Type="ASCII"
dhcp.option60Type.set="1"
dns.altSrvAddress.set="1"
dns.domain.set="1"
dns.serverAddress.set="1"
em.power="1"
em.power.set="1"
hostname.set="1"
ipv6.icmp.echoReplies="1"
ipv6.icmp.echoReplies.set="1"
ipv6.icmp.genDestUnreachable="1"
ipv6.icmp.genDestUnreachable.set="1"
ipv6.icmp.ignoreRedirect="1"
ipv6.icmp.ignoreRedirect.set="1"
ipv6.icmp.txRateLimiting="1000"
ipv6.icmp.txRateLimiting.set="1"
local.autoUpdateEnabled="0"
local.autoUpdateEnabled.set="1"
local.deviceName.set="1"
local.fishEyeEnable="0"
local.fishEyeEnable.set="1"
local.lightingFrequency="50Hz"
local.lightingFrequency.set="1"
local.muteType="Audio_Only"
local.muteType.set="1"
local.ntpEnable="0"
local.ntpEnable.set="1"
local.ntpServer.set="1"
local.panoviewEnable="1"
local.panoviewEnable.set="1"
local.timezone="Africa/Bangui"
local.timezone.set="1"
local.updateInterval="-1"
local.updateInterval.set="1"
local.updateServer="http://downloads.polycom.com/voice/millennium_cx_series"
local.updateServer.set="1"
local.updateTime="0"
local.updateTime.set="1"
local.usb.connectionResetTime="0000hrs"
local.usb.connectionResetTime.set="1"
local.usb3Optimize.set="1"
local.usbConnectionResetInterval="Never"
local.usbConnectionResetInterval.set="1"
logincred.domain="butterball.com"
logincred.domain.set="1"
logincred.extension.set="1"
logincred.user="rm_gar_hr"
logincred.user.set="1"
net.cdpEnabled="1"
net.cdpEnabled.set="1"
net.dot1x.anonid.set="1"
net.dot1x.eapFastInBandProv="0"
net.dot1x.eapFastInBandProv.set="1"
net.dot1x.enabled="0"
net.dot1x.enabled.set="1"
net.dot1x.identity.set="1"
net.dot1x.method="EAP-MD5"
net.dot1x.method.set="1"
net.enabled="1"
net.enabled.set="1"
net.etherModeLAN="Auto"
net.etherModeLAN.set="1"
net.etherModePC="Auto"
net.etherModePC.set="1"
net.etherStormFilter="1"
net.etherStormFilter.set="1"
net.etherStormFilterPpsValue="38"
net.etherStormFilterPpsValue.set="1"
net.etherVlanFilter="0"
net.etherVlanFilter.set="1"
net.icmp.echoRepliesMask="1"
net.icmp.echoRepliesMask.set="1"
net.ipAddress="0.0.0.0"
net.ipAddress.set="1"
net.IPgateway="0.0.0.0"
net.IPgateway.set="1"
net.ipStack="V4Only"
net.ipStack.set="1"
net.ipv6AddrDisc="DHCP"
net.ipv6AddrDisc.set="1"
net.ipv6Address="::"
net.ipv6Address.set="1"
net.ipv6Gateway="::"
net.ipv6Gateway.set="1"
net.ipv6LinkAddress="::"
net.ipv6LinkAddress.set="1"
net.ipv6PrivacyExtension="EUI64"
net.ipv6PrivacyExtension.set="1"
net.ipv6ULAAddress="::"
net.ipv6ULAAddress.set="1"
net.lldpCapabilitiesRequired="1"
net.lldpCapabilitiesRequired.set="1"
net.lldpEnabled="1"
net.lldpEnabled.set="1"
net.lldpFastStartCount="5"
net.lldpFastStartCount.set="1"
net.preferredNetwork="V6"
net.preferredNetwork.set="1"
net.subnetMask="255.0.0.0"
net.subnetMask.set="1"
net.vlanId.set="1"
ntlm.versionMode="v2"
ntlm.versionMode.set="1"
prov.curlPartialFileError.enabled="0"
prov.curlPartialFileError.enabled.set="1"
prov.lyncDeviceUpdateCredentialType="1"
prov.lyncDeviceUpdateCredentialType.set="1"
prov.lyncDeviceUpdateDomain.set="1"
prov.lyncDeviceUpdateEnabled="1"
prov.lyncDeviceUpdateEnabled.set="1"
prov.lyncDeviceUpdateExtension.set="1"
prov.lyncDeviceUpdatePin.set="1"
prov.lyncDeviceUpdateUser.set="1"
prov.maxRedunServers="8"
prov.maxRedunServers.set="1"
prov.networkEnvironment="1"
prov.networkEnvironment.set="1"
prov.redunAttemptLimit="3"
prov.redunAttemptLimit.set="1"
prov.redunInterAttemptDelay="1"
prov.redunInterAttemptDelay.set="1"
prov.serverName="http://bbmopolycom"
prov.serverType="FTP"
prov.serverType.set="1"
prov.tagSerialNo="0"
prov.tagSerialNo.set="1"
prov.upgradeServer.set="1"
prov.user="PlcmSpIp"
prov.user.set="1"
sec.coreDumpEncryption.enabled="1"
sec.coreDumpEncryption.enabled.set="1"
sec.TLS.dot1x.strictCertCommonNameValidation="1"
sec.TLS.dot1x.strictCertCommonNameValidation.set="1"
sec.TLS.FIPS.enabled="0"
sec.TLS.FIPS.enabled.set="1"
sec.TLS.OCSP.enabled="0"
sec.TLS.OCSP.enabled.set="1"
sec.TLS.profile.caCertList1="All"
sec.TLS.profile.caCertList1.set="1"
sec.TLS.profile.caCertList2="All"
sec.TLS.profile.caCertList2.set="1"
sec.TLS.profile.cipherSuite1.set="1"
sec.TLS.profile.cipherSuite2.set="1"
sec.TLS.profile.cipherSuiteDefault1="1"
sec.TLS.profile.cipherSuiteDefault1.set="1"
sec.TLS.profile.cipherSuiteDefault2="1"
sec.TLS.profile.cipherSuiteDefault2.set="1"
sec.TLS.profile.deviceCert1="Builtin"
sec.TLS.profile.deviceCert1.set="1"
sec.TLS.profile.deviceCert2="Builtin"
sec.TLS.profile.deviceCert2.set="1"
sec.TLS.profileSelection.dot1x="PlatformProfile1"
sec.TLS.profileSelection.dot1x.set="1"
sec.TLS.profileSelection.provisioning="PlatformProfile1"
sec.TLS.profileSelection.provisioning.set="1"
sec.TLS.profileSelection.syslog="PlatformProfile1"
sec.TLS.profileSelection.syslog.set="1"
sec.TLS.prov.strictCertCommonNameValidation="1"
sec.TLS.prov.strictCertCommonNameValidation.set="1"
sec.TLS.syslog.strictCertCommonNameValidation="1"
sec.TLS.syslog.strictCertCommonNameValidation.set="1"
serial.enable="1"
serial.enable.set="1"
sntp.gmtOffset="-18000"
sntp.gmtOffset.set="1"
sntp.gmtOffsetcityID="37"
sntp.gmtOffsetcityID.set="1"
sntp.serverName.set="1"
syslog.facility="16"
syslog.facility.set="1"
syslog.prependMac="0"
syslog.prependMac.set="1"
syslog.renderLevel="4"
syslog.renderLevel.set="1"
syslog.serverName.set="1"
syslog.transport="UDP"
syslog.transport.set="1"
theme="Classic"
theme.set="1"
userDial.timeOut="3"
auth.email="gkroegman@butterball.com"
meeting.reminderEnabled="0"
server.url="https://outlook.office.com/EWS/Exchange.asmx"
showSeparateAuth="1"
targetMailbox="undefined"
EWSAutodiscover.enabled="0"
cfg.enabled="1"
cfg.secureTunnelRequired="0"
enabled="1"
datetime.date.format="D,dM"
render.level="0"
idleTimeout.officeHours="300"
officeHours.startHour.saturday="0"
officeHours.startHour.sunday="0"
polling.enabled="1"
polling.mode="random"
polling.time="23:30"
polling.timeRandomEnd="01:30"
port.rtp.mediaPortRangeEnd="50039"
port.rtp.mediaPortRangeStart="50020"
port.rtp.videoPortRangeStart="58000"
idleRestingState="calendar"
idleTimeout="15"
oneTouchVoiceMail="0"
screenCapture.enabled="1"
screenSaver.enabled="1"
screenSaver.type="1"
aec.hd.enable="1"
aes.hd.enable="1"
volume.persist.handset="1"
volume.persist.headset="1"
volume.persist.usbHeadset="1"
1.digitmap.timeOut="3"
1.lyncDigitmap.timeOut="3"
1.originaldigitmap="^8([00-99]\d{1})$@8$1@0|^([2-9]\d{9})$@+1$1@0|^(1\d{10})$@+$1@0|^(?:\+|011)(1|7|2[07]|3[0-46]|39\d|4[013-9]|5[1-8]|6[0-6]|8[1246]|9[0-58]|2[1235689]\d|24[013-9]|242\d|3[578]\d|42\d|5[09]\d|6[789]\d|8[035789]\d|9[679]\d)(?:0)?(\d{6,14})(\D+\d+)?$@+$1$2@0|^(\d+)$@$1@0"
1.address="gkroegman@butterball.com"
1.auth.loginCredentialType="usernameAndPassword"
TLS.customCaCert.6="-----BEGIN CERTIFICATE-----

-----END CERTIFICATE-----"
/>
</PHONE_BACKUP>


I cannot attach the logs even after changing to a ZIP or TXT file. Which logfile, in particular, do you need? 
This issue has occurred since day 1. This has happened via multiple firmware upgrades and has never worked. 

MAC Address

64:16:7F:9E:9A:84

 

Message 13 of 16
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 will not show calendar meetings for one touch join

Hello @gkroegman ,

 

First of all, I have never seen such a configuration.

 

Please do the following:

 

  • Factory reset the unit as explained => here <=
  • Ensure you are in Skype for Business Base profile as shown =>here<=
  • Enable the Web Interface as shown => here <=
  • Enter your Skype for Business credentials as shown => here <=
  • ! DO NOT DO ANYTHING ELSE OR ADD ANY OF THE ABOVE CONFIGURATION !

If this does not work please contact SCANSOURCE INC who is your Tier 1 reseller that sold the unit in 20/09/2019


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 14 of 16
Mukesh
Occasional Visitor

Re: Trio 8800 will not show calendar meetings for one touch join

Even we are facing the same issue ,  EWS got deployed but the Exchange calendar is showing not available. 

EWS Information EWS deployed
Email : mentioned
Target Email:- NA
Configured Exchange URL http://outlook.office365.com/EWS/Exchange.asmx
EWS Internal URL
EWS External URL
Exchange Calendar Not Available

 

 

Earlier information was showing Not Deployed but i went to Setting> Application> Exchange url 

Instead of HTTPS i have put HTTP and it got deployed but the Calendar issue is still persist.

 

Need help Asap.

 

Thanks 

Message 15 of 16
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 will not show calendar meetings for one touch join

Hello @Mukesh  ,

 

Welcome to the Poly Community.

Both the communities Must Read First and the FAQ reference the basic minimum information a new or follow-up post should contain.

This ensures the questions having to be asked are limited and any new or follow-up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.

As a reminder the basic information asked for:

UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. Please rename it into .TXT or Zip the file to attach.
Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package

  • If possible provide a Log and either attach them or use the Code Tag.Consult the Troubleshooting Section found within the FAQ if applicable
  • If possible provide the MAC Address or Serial of the device
  • Provide details for example if the issue is a day 1 issue or only happened after an upgrade or any other relevant details
  • For questions around Support please check here

Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Poly to have an overview of the current software used. In addition, providing all details at the same time allows us to check logs or look up potential support partners if an issue needs to come into support. It also enables us to verify the entitlement for using features.


Please ensure you always check the FAQs and/or utilize the community search before posting any new topics or follow up posts.

 

If you need help ASAP please work with support in your region. In order to raise a support ticket, you may work with your Poly reseller as they may need to do this for you.

If this is some sort of an Internet discounter providing your MAC address or your Poly devices serial will enable us to look up who would be able to support you. This may not be who you purchased the Poly device from.

If the unit is no longer within the warranty please be prepared to Pay Per Incident / PPI. This is all outlined in detail here


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 16 of 16