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- Re: Trio 8800 with Visual Pro low memory notification
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12-07-2020 11:51 AM
Hi All,
We have a just applied real connect for teams license. However we are now getting a pop up on the screen of the Trio 8800 to say it is low on memory, down to 19% free when it is sitting idle.
Solved! Go to Solution.
12-08-2020 12:26 AM
Hello @Integ78 ,
Welcome back to the Poly Community.
We would need to know at least the currently used software version, maybe see a log and a backup.
Please ensure you utilize the FAQ and Search for follow up questions.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
12-15-2020 12:57 AM
Hello @Integ78 ,
At the time of posting this as solved the current software for a Trio 8800 would be UC Software 5.9.5 Rev AB and for the VisualPro 6.2.2.4
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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