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Trio C60 Microsoft Teams and Firewalls

Daniel_G
Occasional Visitor

Trio C60 Microsoft Teams and Firewalls

Hi all,

 

I am attempting the sign in of a Trio C60 to Teams and for the most part this appears to be successful as it appears in the Teams portal as signed in.

 

Daniel_G_2-1630557460679.png

 

I have hit a screen though just after the "Company Portal" page see below;

 

Daniel_G_1-1630557233619.jpeg

 

We run a pretty tight firewall so with some further investigation I have discovered that our firewall is blocking a lot of requests off to a few different IP addresses. see below;

 

Daniel_G_0-1630557039642.png

My question is this, is there a definitive list of Microsoft subnets that I will need to give these devices access to?

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio C60 Microsoft Teams and Firewalls

Hello @Daniel_G ,

The community contains individual sections dealing with the different products we offer Voice, Audio/Video, UC Infrastructure, or Others.

Your post or the post you replied to was placed into an incorrect section and has therefore already been moved.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Uwe.Ansmann
Polycom Employee

Re: Trio C60 Microsoft Teams and Firewalls

Hi @Daniel_G ,

you can find a list of the needed Teams ports and URLs here:

https://docs.microsoft.com/de-de/microsoft-365/enterprise/urls-and-ip-address-ranges?view=o365-world...

 

Cheers,

Uwe

Kind regards,
Uwe
Message 3 of 3