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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-01-2021 10:38 PM

HP Recommended

Hi all,

 

I am attempting the sign in of a Trio C60 to Teams and for the most part this appears to be successful as it appears in the Teams portal as signed in.

 

image

 

I have hit a screen though just after the "Company Portal" page see below;

 

image

 

We run a pretty tight firewall so with some further investigation I have discovered that our firewall is blocking a lot of requests off to a few different IP addresses. see below;

 

image

My question is this, is there a definitive list of Microsoft subnets that I will need to give these devices access to?

2 REPLIES 2

‎09-02-2021 01:08 AM

HP Recommended

Hello @Daniel_G ,

The community contains individual sections dealing with the different products we offer Voice, Audio/Video, UC Infrastructure, or Others.

Your post or the post you replied to was placed into an incorrect section and has therefore already been moved.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎09-02-2021 11:33 PM

HP Recommended

Hi @Daniel_G ,

you can find a list of the needed Teams ports and URLs here:

https://docs.microsoft.com/de-de/microsoft-365/enterprise/urls-and-ip-address-ranges?view=o365-world...

 

Cheers,

Uwe

Cheers, Uwe

Check my blog at https://aitsc.de/blog
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