Plantronics + Polycom. Now together as Poly Logo

Trio PoE and USB connection

SOLVED
Highlighted
Advisor

Trio PoE and USB connection

Hello,

 

our environment is formed by a Lync infrastracture and several Polycom VVX and Trio.

All Polycom devices are configured as "Lync Profile".

Is it supported and reccomended use the Trio devices (powered by PoE) connected to a laptop to join Lync meetings as use it as a Lync speaker?

Is it needed some special configuration in this scenario?

 

Thanks.

Regards,

Message 1 of 2
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Polycom Employee & Community Manager

Re: Trio PoE and USB connection

Hello Enrico,

welcome to the Polycom Community.

The Trio, if connected with a USB cable, can be a Speaker and Microphone for a PC or Mac connected to it.

 

If set to Skype USB Mode the Call controls should appear if connected to a PC using a Windows PC.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Trio PoE and USB connection

Hello Enrico,

welcome to the Polycom Community.

The Trio, if connected with a USB cable, can be a Speaker and Microphone for a PC or Mac connected to it.

 

If set to Skype USB Mode the Call controls should appear if connected to a PC using a Windows PC.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2