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Trio8800 LAN OUT Port - How can i disable it?

Occasional Contributor

Trio8800 LAN OUT Port - How can i disable it?

Hi Group,

 

We have had an issue were a user pluged a network lead into the LAN IN and LAN OUT ports on the Trio and it caused the network to have major issues. Is there anyway i can disable the LAN OUT port so it is not live?

 

Thanks,

 

Mark 

Message 1 of 3
2 REPLIES 2
Polycom Employee & Community Manager

Re: Trio8800 LAN OUT Port - How can i disable it?

Hello @Mark-AV,

welcome back to the Polycom Community.

Simply here:

 

DisableNetworkPort.png

or via a configuration file:

 

<pcport device.set="1"  device.net.etherModePC.set="1" device.net.etherModePC="Disabled" />


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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Message 2 of 3
Occasional Visitor

Re: Trio8800 LAN OUT Port - How can i disable it?

Yes, that worked. Thank you. 

Message 3 of 3