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Trio8800 LAN OUT Port - How can i disable it?

Occasional Contributor

Trio8800 LAN OUT Port - How can i disable it?

Hi Group,


We have had an issue were a user pluged a network lead into the LAN IN and LAN OUT ports on the Trio and it caused the network to have major issues. Is there anyway i can disable the LAN OUT port so it is not live?





Message 1 of 3
Polycom Employee & Community Manager

Re: Trio8800 LAN OUT Port - How can i disable it?

Hello @Mark-AV,

welcome back to the Polycom Community.

Simply here:



or via a configuration file:


<pcport device.set="1""1""Disabled" />

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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Message 2 of 3
Occasional Visitor

Re: Trio8800 LAN OUT Port - How can i disable it?

Yes, that worked. Thank you. 

Message 3 of 3