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Two different SLAs on a VVX 410/411

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Advisor

Two different SLAs on a VVX 410/411

Hi,

 

at the moment we're testing the ShareLine Feature.

We want to use two different SLA on one device. So if we add one with about 4 Lines.

 

If we add the first SLA it works fine and the 4 Lines are displayed correctly.

As soon as adding the user to a second SLA the SLAs will only displayed as user the logged on user is delegated for(as "boss").

 

So the questions is:

Is it possible to user more than on SLA on a single phone?

 

Best

Alex

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1 REPLY 1
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Polycom Employee & Community Manager

Re: Two different SLAs on a VVX 410/411

Hello Alex,

welcome back to the Polycom Community.

To my knowledge we only support 1 SLA. I would suggest you work with your Polycom reseller on a Feature Request if more is needed.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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