Plantronics + Polycom.
Now together as
I have created a profile configuration through PDMS-E to update our VVX311, 411, 501 phones to the latest 6.3.0... software version.
What I did.
-Copied existing profile config with previous version of UC software.
-Updated parameters for the newest software version.
-Deployed the new profile config. through profile deployment to the associated profile group. i.e. <site location>VVX411.
The config will then be assigned to all the phones in that profile group. The phones will restart as if updating the software. When the phones reboot they are still on the old software version.
Am I missing a step? Any insight or point in the right direction is greatly appreciated.