Solved: UCS 5.4.1 Cab file revision value change?

jplarsonqg · ‎01-08-2016

Hello,

We are currently on Lync Server 2013 with Skype for Business 2015 clients and Polycom VVX phones. We are on Polycom UCS software 5.2.0 today and we will be upgrading to 5.4.1 after a testing phase. After uploading the 5.4.1 cab files to a pending state on the Lync Server, I noticed not all phones have it set as a pending version. See my DevUpdate.JPG attachment.

It seems only Rev-A has the new software as pending and all over revisions were ignored. I checked the cab file for 5.2.0 and the updateinfo.xml file lists multiple revisions for each model phone. See my updateinfo.JPG attachment. I found this xml file inside of the individual cab files for each model phone. See my updateinfo_location.JPG attachment.

Should the updateinfo.xml file in 5.4.1 contain all of the revisions that past cab files have specified? Will this affect phones that are not on "Rev-A"? If the other revisions are not needed, is there a process to remove them?

SteffenBaierUK · ‎01-08-2016

Hello JPLarsonqg,

we made this change a few versions ago as prior to this the LYNC server would store the software per revision what caused gigabytes of files being stored on the servers.

Newer Software Versions now only use one revision for all phones.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎01-08-2016

Hello JPLarsonqg,

we made this change a few versions ago as prior to this the LYNC server would store the software per revision what caused gigabytes of files being stored on the servers.

Newer Software Versions now only use one revision for all phones.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

UCS 5.4.1 Cab file revision value change?

UCS 5.4.1 Cab file revision value change?

Re: UCS 5.4.1 Cab file revision value change?

Re: UCS 5.4.1 Cab file revision value change?