The Pop-UP for upgrading the phone didn't appear.
When I factory reset the phone it still does not appear when I plugin the USB Stick.
I also tried different USB Sticks
The current firmware of the Phone is: 1.0.1.0054
Solved! Go to Solution.
Hello @Martin Gamper ,
Welcome to the Poly Community.
As for example explained >here< you need to do this the following way:
There is also a Video on the main page showing how to do this
Watch video on how to upgrade CCX 400 phones running software version 1.0.0.0200 or 1.0.1.0054 to version 6.2.22.0185 using USB.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Hi That worked, but now the phone has the skype for business software instead of the teams software. I will now try to further upgrade it to MS Teams