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Unable to use Web Config mode on VVX 500/501 after updating to UCS 5.5

Rmk1986
Occasional Contributor

Unable to use Web Config mode on VVX 500/501 after updating to UCS 5.5

Closed as double posted

 

Hi

 

Since updating to UCS 5.5 I’m now unable to log into any of my deployed VVX 500/501 phones via HTTP or HTTPS. This is because with the latest firmware revision (3111-48500-001 & 3111-44500-001) for these model phones, "Web Config Mode" under “Settings\Advanced\Web Server configuration” is set to "Disabled" by default when using the Lync base profile. 

 

When I attempt to enable it, I’m forced to reboot the phone. Following that reboot, the setting reverts back to disabled. 

 

I'm using centralised provisioning (i.e. using .XML files via FTP to configure my devices) but I’m certain there is nothing in the config overriding this setting, and have tried removing all setting to resolve but have been unable to.

 

Can someone please help me with this issue? Ideally the correct parameter to key into my config files to resolve. I’d rather not roll back the firmware I’m using, but can confirm this is not an issue in previous revisions.

 

Thanks very much in advance.

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