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Using CX5500 as 'USB Speaker'?

Occasional Visitor

Using CX5500 as 'USB Speaker'?



we have a polycom 5500 phone which works really well for Skype meetings - but we also would like to be able to use the same meeting room for sharing/showing some video content. Is it possible to utilise the CX5500 as effectively a USB speaker (so we don't have tinny laptop speakers trying to fill a room)? I realise we could easily add a set of external/bluetooth speakers, but the sound quality out of the 5500 is really good, and if I don't need more clutter in my meeting room I don't want it!


Thanks in advance



Message 1 of 3
Polycom Employee & Community Manager

Re: Using CX5500 as 'USB Speaker'?

Hello PaulMason,

welcome to the Polycom Community.

The Polycom CX5100 and CX5500 are not only a 360 degrees Camera and Microphone / Speaker extension for a LYNC / Skype for Business client but it can also be the speaker / microphone for any other Windows or Mac (1.2.0 added Mac support) application.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Visitor

Re: Using CX5500 as 'USB Speaker'?

Excellent! I had tried simply playing some music, and found it came through my laptop speakers. Seeing your confirmation, I looked closer - on Windows 8.1, right clicking on the 'Sound' icon and choosing 'Playback Devices' allowed me to select 'Echo Cancelling Speakerphone - Polycom CX5500 Audio as the 'Default Device', rather than 'Default Communications Device' as it previously was.


Works perfectly - thanks! :)

Message 3 of 3