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‎08-27-2016 09:07 PM

HP Recommended

Hello,

I'm working on a remote cutover and having a strange issue.  We have cutover numerous sites with the provisioning server without issue.

 

We currently have a site where the phones do not list Pin authentication as a credentials option for signing in.  I've checked the web interface and locals have checked on the phones.

 

What would cause this?  Really stuck right now and I can't find much online about phones not showing pin authentication.

 

DHCP scope looks fine for obtaining the cert from Lync, but we dont have the option at all for Pin.

 

Thanks

Sean

1 REPLY 1

‎08-28-2016 12:30 AM

HP Recommended
Hello

Please utilise the FAQ posts on option 43 to troubleshoot this issue as the logs will show this

Replied via a mobile device

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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