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VVX 410 Line Key Configuration - Active line and Speed Dial Keys Max CHANGE

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Occasional Visitor

VVX 410 Line Key Configuration - Active line and Speed Dial Keys Max CHANGE

I am attempting to add BLF lines to my VVX 410 phone.

However, when I go to add them, it appears that my phone is set to a MAX of 1 line.

Other tutorials show 24, 48, etc...

Where can I change this setting so I can actually add the lines?

2 REPLIES 2
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Polycom Employee & Community Manager

Re: VVX 410 Line Key Configuration - Active line and Speed Dial Keys Max CHANGE

Hello Chris Evans,

welcome to the Polycom Community.

Are you using LYNC or Skype?

 

If yes then this is working as designed. You add other colleagues via the LYNC / Skype for Business client.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
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Occasional Visitor

Re: VVX 410 Line Key Configuration - Active line and Speed Dial Keys Max CHANGE

Hi, 

 

How to change the Active Line to 24 or 48? Ours said Max=1

 

Thanks!

Message 3 of 3